Best Western Balgeddie House Hotel

I stayed for a family event in the area and wish i hadnt hotel was quiet but they put me in furthest away room on 2nd floor limited room height due to building eaves, the room was straight out 90s hasnt been modernised in years old teak furniture tv positioned below waist height on a wall so unusable, bed and mattress were shockingly bad and uncomfortable mattress was old and painful to sleep on was going to use kettle till i looked inside filling it and it was black on the inside, when i checked in even though up 4 flights of stairs no offer of assistance with my luggage no information on hotel or facilities at check in, stayed in holiday inn,premier inn and travelodge in area all budget but miles ahead of this room and service i was given not one member of staff approached me on a two night stay to ask how stay was,

So relaxed friendly staff clean hotel comfortable bed friendly atmosphere good food and drink my friend came to visit after the chef had finished and staff made a toastie for him

They catered to our enquiry prior to arrival for a bed that best suits our infant. The room was spacious and clean. We cannot wait to have a longer stay at the hotel.

Not the warmest reception, staff provided absolute minimum engagement and information, showed me a QR code where I had to check self in and again fill in everything already provided when booking, given key card and told room number, nothing else provided or advised. Check out more basic, a cardboard to drop key card into. Room was clean and tidy, but required deep clean, thick dust/rubbish on top of high furniture and in less accessible areas. Generally hotel is in really good order but room was a pretty tired and required attention - furniture and decor worn/damaged, weak spots in floor, bathroom fan needs replaced, bits off bathroom trims held on with blu tack etc.

Good stay, the Wee Nairn rooms are really good, some have direct access via patio doors access to the garden, large room, maybe could do with a small fridge, spa area really good and well kept, food was very good, dinner was excellent.

highlight for me was the spa, very spacious and clean sauna was superb.

Great place and location. Super quiet with lots of peace to be had. We had a few very nice interactions with the property owner. Room was kept well and very comfortable, they were redoing the carpets one of the days we stayed but it cause zero issues. Reception was also kind enough to help us book a taxi for our journey to the airport.

We stayed bed only so can’t comment on food or service.

Whilst not a luxury hotel, it is clean and comfortable. Cooked breakfast was great and the staff are wonderful. Small bar that could do with a wider selection of drinks but it was adequate for a short stay.