TownePlace Suites Lafayette South

Excellent Customer Service The rooms were clean and the staff was very friendly. I will recommend this hotel to family and friends 😃

My sister and I chose this hotel after staying at a TownePlace Suites in Sidney, OH, just a few weeks prior. Talk about day and night differences. I'll keep this short. The cons: TV options ****** No light in the shower No light switches anywhere. Have to walk across a dark room and find a lamp with a switch to turn on. Shower head is for midgets Tub didn't drain well No counter space in bathroom Outlet in bathroom is 2 feet from the small sink No ventilation in the bathroom Couch in living room is as hard as a rock, and made for the jolly green giant. My legs stuck straight out, when I sat all the way back Elevator consistently didn't work Shower knob was extremely hard to pull up or push down Not enough electrical outlets to charge devices Lock on entry door didn't work properly Bedroom lighting is horribly dim Nowhere to hang towels in bathroom When you open the entrance door, the door hits the kitchen table. This was supposedly a handicap room, but there is no way a wheelchair would fit in the door, because of the kitchen table being right in front of the door when you walk in. I'm just tired of typing all the "cons" now. Pros: The hotel felt safe and secure Easy access on and off of the Interstate Staff was friendly

Shoulda left before check in when I seen the fruit flies every where! Entire breakfast area and lobby are infested with fruit flies flying. Staff clearly know about it since they have traps all in the breakfast foods. Unsanitary! Try speaking to management, but the man blows you off don't care and the lady is just rude and argues. Front desk acts like you bothering them or interrupt they nap time when you need something. Accept for Ms Debby and Ms Sheryl. Asked if coffee will be ready on my early days and those two ladies are the only ones who would get it done. Can't fine anyone in the middle of night when it isn't Debby or Sheryl working. And overheard many loud "discussions" from managers being rude to staff thru out stay. Was here for about 1 month. The 2 ladies I name are the only reason I would consider go back. The rest need serious work!

Titanium Elite with Marriott - As soon as I walked into the lobby I noticed a strong unpleasant detergent smell. This smell carried into the hallway and my assigned room to an unbearable level. I asked to change rooms- the new room had less of the smell but the attendant forgot to clean the bathroom. I did not bother taking a shower. This is a relatively new hotel- the wear and tear is well above average and cleanliness is not worthy of the Marriott brand.Will not stay again. I recommend the Courtyard Lafayette South if available.

This place had potential, but definitely fell short for a disappointing weekend stay. We were in town for a baseball tournament and chose to stay here due to it being a newer property. We usually always choose a Marriott hotel due to being a member and collecting points for future stays. The area surrounding the hotel was great. A positive for this hotel is that there are tons of restaurants and shopping right around the hotel. Upon entering the hotel we noticed that all of the trash cans were overflowing. When we arrived in our room we noticed that there was only half a roll of toilet paper, no Kleenex, and no laundry bags. The room was large, but did show some wear and tear. Everything appeared to be clean. There was a full size refrigerator which was definitely a bonus. Our room was not cleaned the next day and towels and toiletry items were not replenished. Although there was a coffee pot there were no cups or condiments. The breakfast downstairs was minimal, crowded, and dirty. They were out of coffee by 9:00 am. When we returned to the hotel the second evening all of the trash cans were overflowing again. It just had a dirty feel overall. We stayed at the Springhill Suites River Ranch the last time we were in the same area and had a much more enjoyable experience. If you are looking for a moderate option in this area I would pass on this one. There are better options at around the same price point.

Room was great. Nice and clean but what really made my stay amazing was the front desk staff. Destiny and Tresa was so nice to me. Acknowledge me as a Titanium Elite member. That was really special. Thanks ladies!