Kickback Cottages

DO NOT BOOK HERE . OWNER WILL TAKE LUMP SUMS FROM YOUR BANK ACCOUNT. 100% MISCONDUCT . All rooms disgusting. Owner uses homeless people to clean and doesn't pay them. Most things broken and won't fix or replace them.

We arrived at the property at 2:30pm on the day of check in. There were no staff there so we let ourselves in (through the key in the security box). The place was not clean. The cottage smelt musty, there was dirty food in the sink, the kitchen area smelt like fish and there was hair (possibly pet hair) on the sheets in the main bedroom. We decided to stay somewhere else (as the proprietors were unavailable to discuss the situation). We have requested a refund but the proprietors have ignored our requests. Yes, this is a personal bad experience and I don't like giving negative reviews but this reflects our experience. I would suggest there are better places to stay in lakes entrance and this place doesn't fit its 3 star rating.

This place is so DIRTY. My son and I went here for a look for short term Accommodation for him and my grandson, it is horrible never been cleaned it smell like pee and god no what else. it need a new over hall and new owners that's for sure. on leaving the place my ankles where so itchy I had red bloches all over me turn out I had Scabies and I did not even stay there. I would not even take my pets here let alone my family.

We arrived at 2pm, and the room wasn’t ready. That’s ok, things happen, so we came back an hour later at owners request. When we walked in a strong smell of bleach filled the room. We thought ok, at least it’s clean. However, once the floors dried and the bleach smell dissipated, the smell of urine filled the air. We then noticed the floor beside the toilet was uneven, dangerous looking and very stained. Soon further inspection there was brown gunk in bathroom cupboards. Old spilled milk in fridge and mould around windows and vents. Stains on linen, and a used tissue in wardrobe. The oven looked like it had never been cleaned. The kitchen bench water damaged and lifting next to the oven. The TV had no reception. And it wasn’t the kitchen sponge and dishcloth’s first rodeo. The mould smell from under the sink almost took over the smell of urine when opened. We left after 10 mins, emailing the owner and saying we weren’t staying due to the cleanliness of the room. He offered to change rooms but no refund. After pursuing things further he offered us a $10 agoda credit. I’ve never seen such disregard for cleanliness in accommodation in Australia.

The cottage was dirty, their was only two towels provided for the six people it was booked for and no one available to ask for more , and they were able to somehow charge a further $40.00 to my credit card , after the required amount was taken out resulting in me having to cancel my card , I would never stay there again.