Family of nine aged from 8 to 66 just returned. We were concerned about some of the reviews but decided we'd go there with mindset to have a good time whatever Easy check- in etc, found the 3 apartments more than adequate, food was not brilliant but we found it OK the kids loved it, the pool bar A/I was very good and we thought the pool though cold at first was great, we virtually had to ourselves cold water swimming is all the rage in our neck of the woods in Cumbria. The biggest asset of this hotel is the staff, all lovely and friendly people, including the manager and we would all definitely return