Sapphire Hotel

I came here on a business trip. The overall environment was very good and the breakfast was rich. I was very satisfied!

Good quality and low price, very cost-effective, the front desk service is very good, and the whole room is spacious and bright, the mattress is also very comfortable, the quality of hotel supplies cannot be said, the house is very clean, there is no odor, the stay is very comfortable, and the surrounding area is a bit nice Not noisy, very comfortable, a very satisfying business trip experience.

The hotel environment is very comfortable, the service is very attentive, the breakfast is very good, there are many varieties, and the taste is delicious. The surrounding environment is also very convenient. The hotel location is also easy to find. Highly recommended.

The hotel has complete facilities and a very good environment. The breakfast is also very good. There are many varieties and the taste is very good. The hotel is clean and tidy. The staff are also very friendly. Highly recommended👍🏻

Staying here on a business trip, the hotel environment and service are very good.

The location is very good, transportation is convenient, environmental sanitation services are in place, and the rooms are spacious and bright. I feel very good when I stay in a hotel like this when traveling. I will definitely choose it next time...

To be honest, I rarely comment, except for the really bad or really good experiences. I booked online at midnight and it was very uncomfortable from parking to checking in at the front desk. I thought it would be better if I just stayed for one night. I just forgot about it. When I got to the room, it felt like it hadn't been cleaned for a long time. I couldn't help it because it was late and I didn't bother to change it. I didn't want to comment, but when I checked out the next day, the three people at the front desk were lazy and didn't smile the whole time. I gave the room card to the front desk. They didn't even remind me that it was okay, so I just stood and waited for a long time. I was really anxious and asked before telling me that it was okay. I had to pay a 500 deposit to return the same way. I think the hygiene and service of the accommodation should be mandatory conditions.

The room is very, very comfortable. Although it is a bit old, it does not affect the stay experience at all. It’s really, really great👍🏻. The service was very good. I left my phone in the hotel and the hotel was very worried. He keeps calling us and has a good habit of leaving money behind, which is worth thanking. The breakfast at the hotel is delicious and well thought out.

Not to mention other things, the check-in experience is very poor, the service attitude at the front desk is poor, and the minimum service industry can't say "hello" to customers when meeting customers. Wherever you sit, you are like the Lord of Hell. The hot water function of the bathroom shower is very poor. Worse, there is also the most annoying security guard at the door. He has a very bad attitude. Because he was delayed for one minute to get the free parking ticket, he told him to leave quickly. He also said that you should not stay in the hotel again next time. It was the first time I saw the security guard being coaxing! The city of Lanzhou is dirty and messy, and so are the attitudes of the service staff! There are really many words that can’t describe you, bah!