Sublime Samana Hotel & Residences

Our stay was better than I expected! Everyone was courteous and ready to help. I can’t wait to come back

little paradise we have stayed twice before , this time , we rented a villa everything about the place is great . only problem this time was that we only got hot showers twice in 4 days , for the price , it is not acceptable!! also the level of the restaurant , is not up to par , compared to a few locations we have been to , they should really look into upgraded the cooking!! but aside from that we love the place ! we are lucky enough to be chefs , and know where to go buy fresh seafood locally , and we make ourself at home , with our cooking and wine drinking!!

Excellent service , very clean, food amazing, there’s no complaints about sublime quality.

The beach area was nice and clean. The ocean view from the resort is breathtaking. The pool looked dirty and the tile around the pool had black mold all around. The room that I stayed was outdated, the furniture looked bad and the bed was uncomfortable and smelled like mildew. On the last day of our stay the resort ran out running water while I was in the middle of a shower I was offered gallon of water to finished my shower and rinse my hair out. Also no running water to flush the toilets. When I called the receptionist, I was informed that the issues with the water was going to be resolve in 1hr, I left the resort 2hrs latter and still no running water. There was only one restaurant open during my stay there. The food prices were outrageous and not many choices to chose from. This property is not a 5 star hotel like it is advertised, more like 3 stars.

Staff is great and very responsive. The food menus could be improved and include more Dominican dishes.