Premier Inn Leicester City Centre

The location is perfect but the room standard is varied. Couple months back I stayed in the renovated room without bath but shower. I wanted to the same type of room this time but I was put into a disable room which had some very strong chemical smell and the bathroom conditions was really bad with mould and colour. Tried to change room but was not allowed. They said they could only move me to another disable room even I paid the same price for the renovated room.

Stayed here as part of a cycle trip, advantage being that at Premier Inn left you can store bikes in your room! Room as expected for such a hotel, no complaints, though best view over the city is from the corridor near the lift! Breakfast all ok, plenty of it for cycling! The one rather unnerving thing is the lift. As we arrived a lot later than planned, we thought the self check in would be quicker. Got the room cards, went to the lift. My wife went up first, almost to floor 8 but then came back down again. Tried again in the other lift, same thing happened. We were tired and this was a stress we didn't need, especially as there's only two lifts and long wait for one! Seems like we weren't the only one to be issued with faulty room cards by the self checkout! Got sorted at reception but the whole episode took over half an hour! So, advise to others is to check in with the desk, not the machine! That being said, no other complaints, handy for the city and for the train station if you need it.

Checked into hotel went out to watch the rugby and arrived late. Greeted nicely by the night time staff who offered food and refreshments. Steve was brilliant offered great service and was really helpful ! Would recommend this hotel to anyone who is looking to book in Leicester. Hotspot for many things whether that’s the train station or car route! Brilliant hotel !