Regency Hotel

The checking in and out process was simple with no problems. There are ongoing renovations and improvements. The restaurant was closed however delivery options and nearby eateries and COOP mini market close by. Easy access to city center by bus or a 30 minute walk along the main road through the Victoria park near the University campus. It has a convenient location with an affordable price with free parking available.

We found bugs in the bed.It feels terrible.

Rip off cost!! Paid £80 for 1 night stay. ( I would say it was only worth £20 maximum!) Very dated decor Dull & grim On busy main road so lots of traffic noise. TV remote didn't work at all. Carpet not cleaned. 2 cups provided but no glasses. When I asked for a glass I was told they don't supply them?? Fire safety information on bedroom door unreadable 🤬 Only positives were - bedding & towels appeared clean. Shower had hot water. Parking available Would NOT recommend this property at this price

Very disappointed with room. Paid £80 when was only worth a maximum of £20. Fire safety poster in bedroom unreadable! Very dated, dark & dingy decoration In desperate need of work Located on a busy main road, so noisy traffic. Carpet unclean Bathroom in need of updating 2 cups in room but no glasses. I asked a member of staff for a glass but was told they don’t supply glasses?? Definitely not recommended at this price!!!!

I have just seen the reviews others have left. All I can say is you won't get the welcome anywhere else. At such a difficult time in my life, the staff here are so caring and kind. Maybe some people just don't acknowledge this. I haven't ever had a single problem and have always been made a priority. I have been here over 3 weeks now with not a problem.

Good location, spoiled by receptionist Hotel was Ok , but a bit dated, door ito te room handle was falling off, bit scare couldn't get out if a fire and the attitude of the lady on reception last night was downright rude, i let myself i with my fob asked if you could get adrik in the restaurant would have been ok if she had just said no , but added do stay in this hotel as i haven't seen you before, atange as i had just come in a locked front door with a fob given to residents

Regency Hotel From check in to check out,the service was terrible, arrived at the Hotel at 3 pm,there was no body at reception,after 25 minutes and a few phone calls the receptionist finally turned up,by then the queue for check in had doubled.When we finally checked in,turns out some of the bedding had been left in the passage way on the way to my room.The mattress on the bed was sunken in,had a very uncomfortable nights sleep.I would not recommend this hotel to anyone.

Oh dear... When we arrived, we waited around 10 minutes (despite ringing the bell 3 times) to be checked in. Once in our room, my partner went to the toilet and the toilet was spraying out water, alot of water on the floor. Called down to Reception to have the comments "It hasnt done this before" and "was it like this before you came?"! Told we had to wait for Maintainance. We waited a while, but we were on a tight schedule and needed to get ready for a wedding. Then was told Maintainence were an hour away! Eventually, with some pushing, we were moved to another room. Hotel overall is awfull, paint peeling, shoddy paint work (just massive patches left different colours), ripped curtains, stained carpets, broken toilets, shower zip tied together, loose wires, broken furniture. The whole hotel looks like its being held together with sellotape. No amount of paint or aut fresheners will mask the fact the place needs to be demolished. I'll give credit where credit is due though - the bed was comfy.

Friendly service but very shoddy accommodation I could list a long list of complaints about this hotel which is several decades past it's hayday. The falling apart furnishings, the dust and dirt every where, the shower that you barely get into and is either then burning hot or not and then the water doesn't run away, the TV that switches itself on when it wants to, or the bizarrely worrying amount of air fresheners all over the room to name a few, or I could just say thank you for the polite and friendly service and leave it at that.