Tonbridge North

Would have been nice to have been told pub (beefeater ) had closed down when i booked it thanks so much for not telling me. Was in room 7. They have built a breakfast room next door from 7 am all you can hear is plates being moved fridge doors opening. Not ideal.

It was fantastic the staff were lovely the receptionist was amazing and had a wonderful personality she loved to crack a joke but worried way to much

Very friendly and welcoming staff, changed our booking without any fuss, we only stayed one night, but had a lovely stay, room was a little warm, but fans available

There is little doubt in my mind that the quality of Premier inns and associated restaurants is suffering seriously from the present state of Whitbread. Staff numbers have been reduced leading to long waits at hotel and restaurant reception desks. Staff are doing their best to battle with the conditions but it is obvious that morale is lower than it was. I and my friends have been customers for many years and have returned often because we liked the facilities, the menus and the enthusiasm of the staff. At least five of the Premier Inns have lost their Beefeaters and the replacements have been poorer and no longer accepting non-resident guests. I have visited three Premier Inns this quarter. The staff at Tonbridge did their best to make my visit comfortable but service has to deteriorate if numbers remain at present levels.

Overall just somewhere to rest your head try to book odd number room even numbers face road bloody noisy have to share a chair as only one supplied no good for more than one night lack of facilities no fridge so in warm weather nowhere tokeep anything cool.

Really nice hotel, good value for money for the location, car parking is readily available. staff on reception were friendly and check in process was easy. the room was spacious and clean and the whole hotel was quiet. food at the beefeater next door was lovely, breakfast and evening meal were easy to book at reception.