HUALUXE Leshan

The hotel exceeded expectations. The lobby is bright and bright, the rooms are comfortable, and the service is considerate (small gifts and toiletries for children are prepared). The staff member Xiao Pang is also very enthusiastic and calls in advance to communicate arrangements. In addition, the breakfast is very rich, which is also a happy thing for children who like to eat at hotel buffets! All in all, for this price, I think it’s a great value!

The room was nice, because I had an extra bed with my eldest son. The breakfast in the hotel was great, but unfortunately I didn’t eat it. The father and son greatly appreciated it. The most surprising thing was that there was a basketball court in the hotel. The son was very happy. He just went to do some exercise after eating too much. The only drawback was that the sewage pipe in the bathroom was too noisy. It's better to close the door. The hotel said they would check for improvements.

I took my kids on a summer trip and specifically chose this new hotel with a swimming pool. Oh my god! I was shocked when I went there. The hotel swimming pool was outsourced to a gym, and there were actually swimming lessons there. This was the first time I had seen this scene. Returning disappointed, incredible.

Facilities: 3.5/5 Hygiene: 4/5 Environment: 4/5 Service: 4/5 Lynn from the hotel's executive lounge, Blue from the lobby receptionist, Ding Yan from the housekeeping department, and Nico from the restaurant were all friendly and professional. Hotel facilities in Leshan should be good, but there will be a gap compared with conventional five-star hotel standards. In short, HUALUXE Hotel is the first choice to stay in Leshan City.

After arriving, whether by taxi or Didi, everyone said it was the best hotel in Leshan, but it was really disappointing. The hotel's management did not deserve such a good rating. We went out at around 9 p.m. and came back around 1 p.m. after having a late-night snack. When we came back, the hotel room door was wide open. We called the front desk, and they said they wanted to check the monitoring system and would get a reply early the next morning. The result was that we checked out. The house was settled, and no one took it seriously. Modern people no longer carry cash when they go out. Although there is no loss of money, no one knows who entered our room and did what while the door was open. The management of the hotel is very disappointing. In addition, as a hotel with a room rate of almost 800 per night, the supporting facilities are indeed lagging behind. The curtains are manual, and the toilet does not even have a disposable seat cushion (other hotels with similar prices are equipped with smart toilets) As a tourist, there are delicious food everywhere in Leshan, and the people in Leshan are also very hospitable. I will definitely come again if I have the opportunity, but I will not consider staying here again.

We booked two rooms in total. My parents stayed in an executive standard room and we stayed in an executive room with a king bed. Since my parents’ room was a smoking room, it was placed on the 19th floor. The facilities were very different from the newly renovated 16th floor. Feedback was given to The staff has been helping with scheduling and carefully thinking of ways to help solve the problem. The breakfast is also very good, with a complete variety and delicious taste. The service staff is super considerate. After entering, they will carefully ask about the drinks you need and take the initiative to deliver them to your seat. Thumbs up to the service staff and staff! The decoration of the facilities is average, but the service attitude is absolutely five-star!