Campanile Paris Ouest - Pte de Champerret Levallois

Best location and good service

I didn’t use the hotel. And I can get refund

Extreamly small room

No soap and shampoo, dirty bathroom, carpet and room odor unpleasant, bathroom floor slippery.

The way staff talks to people -I was speaking French- made me think they were lazy. They don't explain anything (how to check out). So, I didn't want to go to their restaurant (I just went out. I walked to city-hall and found, in that street, a very nice and traditional steakhouse instead). The hotel room is tiny. Front-desk is just trying to make a profit in this factory for tourists. The following morning, they ran after me in the lobby, because the check-out was still to be done

The personnel at the hotel were very accommodating and lovely people. They helped with a few of the issues we had. The breakfast did not look substantial enough to warrant the price and the rooms were basically the size of a large closet. The bathrooms did not have any soap or wash cloths on the sink yet it was clean and maintained by the room steward quite nicely. This hotel was a second choice after our first one was canceled mysteriously probably by the hotel Eiffel Rive Gauche because we had booked at such a low rate. ********** did not verify a mysterious cancellation with us and we lost our three nights in Paris that would’ve been in a much better location. This hotel we stayed at was quite far from where we would’ve been originally booked. ********** cannot give us any answers as to why they can’t provide information as to who canceled our reservation. They offered $100 coupon which was ridiculous because the price of the rooms that we had booked out had gone up substantially over the year to three times the price. This hotel was the least expensive that we could find and had to serve our purposes although it was not convenient to the attractions we were signed up to see. There will still be some legal matters with ********** given that they allowed for a cancellation without verifying on any level with us. And when we did speak to them and told them that we had not canceled they said great have a great trip. But the room had been canceled and we were stuck.