Comfort Inn & Suites

I scored the services lower since the shower was not functional. This item should have been picked up by the cleaning staff and corrected prior to us occupying the room. Apart from that the hotel was excellent, great room, nice location, quiet.

Day one when we check in hotel doesn't have electricity after 45 minutes came back and the after few hours no electricity again then came back my room lamp doesn't work I tell them they say ok I will fixed but nobody shows up we ask them again they give us a bulb we change but lamp still not working but they don't care our coffee machine is not working too but they didn't change. Room size is good. view is fine but furniture and doors looks very old chip out there paints Location is good for food and grocerie near by highway .

We chose Comfort Inn & Suites in Québec City mainly for the family-friendly amenities, especially the indoor pool, but unfortunately the pool was extremely cold and unusable for our children. We were told the water temperature was set at 80°F and could not be increased, which is below the normal comfort level for indoor hotel pools, and no alternative solution or compensation was offered. The room itself was clean, parking was convenient, and breakfast was appreciated, but the lack of flexibility and resolution regarding a key advertised amenity significantly impacted our stay, so families planning to use the pool should be aware.

Staff, room and location was great. Breakfast was pretty good so no complaints. Was also able to charge our EV overnight for free which was a bonus.