Shalang Feature Hotel

Parking is far away and inconvenient, and the service staff have little awareness. The check-in procedure for a parent-child trip takes a long time. There are big bags, small suitcases and children who are going up and down the stairs to find a deluxe standard room on the third floor. The check-in and check-out service staff do not ask any questions and do not help. The stairs are very steep and it is extremely inconvenient to go up and down. There is nothing fun, delicious or accommodation to do here. It is not recommended to go there.

The room is very small, there is no place to put the suitcase, and it is very inconvenient to get things. There was an indescribable smell in the room, but the store refused to change it. They said they would ensure there would be no smell after cleaning. However, the smell was gone, but the fragrance lingered in my nose. In a word: it’s hard to describe. Fortunately, the meal was quite enjoyable.

When we arrived at the hotel front desk, the two waiters were still talking and laughing, completely ignoring our arrival. It was me who reminded the waiter (Okay, okay, please stop for a moment, open the room for us, and then you can chat slowly). The next morning I went to the restaurant to have breakfast. The customer in front of me opened the lid of the porridge pot. I happened to walk by and the aunt in the restaurant said to me very loudly (cover the lid). Oh, I can’t even describe her in words. He had a vicious attitude and ended up having a fight with that aunt. I immediately lost my mood to eat, so I ate two steamed buns and a bowl of porridge. What I want to say here is that even if the guest does not cover the pot, it is your waiter who should cover it. How can you instruct the guest to cover it? Not even the most basic services? I originally posted a message on WeChat Moments and many friends wanted to experience the Qiang Village culture, but I ended up trying to persuade them to leave. There was no need to spend money just to see how others looked at me. Under normal circumstances, I will not give negative reviews. I used to work in guest room management and I understand the hard work of employees, but this time it really made me feel bad. Alas, that’s it for now. I don’t want to say more.

We booked a 400 double bed room. When we walked in, we found that the bathroom had not been cleaned. The toilet was disgusting. I wanted to ask for more quilts at night and the boss said they didn’t have them. If I wanted a bottle of mineral water, he said there would be a charge. The bonfire party at night was too noisy. Got it

The attitude of the front desk of the hotel was very bad. When I returned to the room, there were no disposable slippers. I called the front desk. The front desk had a very bad attitude. They said the room was empty and they laughed on the phone. The attitude was very bad. After a while, the staff came over and gave them slippers to question them about the ridicule on the phone. Even if you are told that you are new here, can being new be the reason for poor service in the hotel? When I checked out in the morning, there was no service staff at the front desk. After waiting for a long time, the service staff looked like they owed her money.

It's rare to encounter such a rubbish hotel. Staying in it is like a maze. You keep going upstairs, turning, passing through corridors, and up again. You can't get your bearings at all. When we entered the room, it was dim with few lights, and the toilet drain was still blocked. I went less than an hour after breakfast started, but the food was all cold. If I could not give it 1 point, I wouldn't give it 1 point. The boss is even more disgusting. After taking so much trouble to move the luggage into the house, he went downstairs to negotiate with the boss and said that he would check out immediately if he couldn't stay. He was really bullying customers. I have never seen such a domineering boss.

Five or six hundred per night is really not worth the price. The front desk service is cold and the tone is blunt. The toilet in the room has a strong smell and must be closed at all times. When opening the door, there is a stench. The hotel only has a bathtub for bathing, which is very inconvenient and unhygienic. The corridor smelled musty, dark and smelly. Not recommended and will never stay again

The hotel has complete supporting facilities, free breakfast, convenient parking, free parking, and now you can visit the Floating Ranch Resort for free when you stay in the hotel

The sister at the front desk helped us upgrade our room for free, breakfast was ok, steamed buns, eggs, porridge, pickles, side dishes, and bread, etc. You can choose their home for meals, taste and portion are not bad, stay with them Hotel guests can also get a discount.