Namu Lake Resort

The hotel is located in Bipenggou Scenic Area. The room we stayed in was relatively new and had a large private hot spring pool. I have seen many reviews before saying that the service attitude is not good, but this time we are very satisfied. We arrived at around 10:30 in the morning and we were checked in. The staff immediately took us back to the room with a battery car and informed us that a special car would be available to pick us up at 11 o'clock. Let's go to the "Shanghaizi" scenic spot. Breakfast is buffet style with many choices. The next day, there will also be a special car to take guests to the scenic spot on the hour. Since you can check out at two in the afternoon, you can go back and take a short rest after playing for half a day. After that, the hotel will also send a car to the parking lot down the mountain to transfer to the scheduled tour group. Bus. All in all, except for the high altitude sickness, this trip to Bipenggou was very successful!

The hotel is in a scenic spot, you can drive your car directly in, and tickets to the scenic spots are also included. The room is very comfortable, with floor heating, very comfortable. The hot springs are also very good and the breakfast is delicious.

To be honest, I spent 1,500 for a night. You should at least be worthy of the price. Give me the slippers on the same side as the bathing slippers. I have two legs, two feet, okay! Another thing is that for breakfast at 8 o'clock in the morning, I arrived at the restaurant at 7:54. The attitude was like kicking me out. The overall feeling was average and not worth the price! ! !

As soon as I entered the room, I found signs of use in the bathroom. I called the front desk and all the lines were busy. Because it was a newly built building, the environment was very poor. When I entered the door and saw the scene in the bathroom, everyone was stunned.

The hotel is located in a scenic area with beautiful scenery and convenient transportation. The room is hygienic and comfortable, with a beautiful view from the window. The customer service staff are warm and considerate, thumbs up👍🏻

The location of the hotel is very good and convenient, and the external environment is also beautiful 👍 But in terms of service, it feels like a state-owned enterprise guest house. Everyone is very casual, from the front desk to room service. I booked a private hot spring room for 2500, but the water was not filled from 7 to 11 pm. The amount of hot water was too small and the temperature was not enough. I called the front desk (the room phone was broken, so I made the call with my own mobile phone). , told me that because there were too many people using it, the small amount of water was normal. I told the staff to come and help me. I spent extra money to order a private soup and couldn’t afford it. I definitely couldn’t accept it. She actually let out that speechless laugh. , are you sure it’s not a guest house run by your own family? Dare you be so arrogant? When the room service came, they also told me that there were too many people using it. It was normal for the water to be low and it would be better later. There was no apology from the beginning to the end. Then the heating in the room is not good either. The living room is very cold, so cold that you have to wear a down jacket. Only the bedroom can stay... The floor heating buttons are the same as the phone. They are all broken and I can't operate them. It's useless even if the staff comes to adjust them. Really very disappointing. The room facilities are also very old.

It's so beautiful. You will have a different experience when you stay there. You can also have a private bath, which is very comfortable. This one is the only one in the scenic area. It has a very stylish style. After playing in the snow, you can take a nice hot spring bath. It’s also very cost-effective to eat in the hotel.

The cost of hotels in scenic spots is higher in all aspects. We cannot use the standards of hotels of the same level in the city. The price of this room type is close to 2,000 on weekends, which is relatively normal. but! However, because I was in the scenic area before and accidentally stepped into the ice lake, and I had to drive away after checking out, which was very inconvenient. I arrived at the hotel from the scenic area at 13:40, so I found the front desk and hoped to go back to the room to tidy up before checking out. It might take a little longer. However, the front desk staff said categorically, "No, as long as it exceeds 2 o'clock, the fee will be charged as a new day immediately." So angry! No warmth at all!

Except for the only hotel in the scenic area, to be honest, it is just so-so. Chinese restaurants also don’t taste that good. The only advantage is that in the scenic area, the price in the off-season is the price of a 5-star hotel.