Orange Crystal the Old Town of Lijiang Dashuiche Hotel Guest Reviews
4.7/5
Outstanding
267 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(267)
Positive reviews(261)
Reviews with photos/video(72)
Great location(48)
Friendly front desk staff(36)
Awesome amenities(35)
Many amenities(17)
Delicious breakfast(17)
Convenient parking(13)
Loved the view(9)
Tasty coffee(9)
Negative reviews(6)
Budi Hao Lin
Superior Double Room
Stayed in Oct 2024
Solo travellers
14 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The room is clean and spacious. The receptionist (evening team) was very helpful and informative.
The location is just at the corner of ancient town and a walking distance to Heilongtan.
Response from Property: Dear guest, thank you very much for your comments and kindness. We are glad that you have enjoyed an unforgettable stay here. Your pleasant accommodation experience is the best compliment to us and the greatest motivation for our future progress. Thank you again for your visit!
Guest User
Superior Room (2 Beds)
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Sep 3, 2024
Good location, clean room and helpful staffs.
Guest User
Superior Double Room
Stayed in Oct 2024
Family
11 review
4.5/5
Great
Posted on Nov 2, 2024
Receptionist is helpful in arranging day trip for us.
Hotel location is the best with acceptable walking distance to lijiang old town.
Room is new but be careful with the odor of new built in furniture.
Overall is comfortable to stay.
Mingliu
Superior Double Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Amazing hotel close to the Lijiang old town! Special thanks to Qin Wei who help me out with an unusual dilemma. She went above and beyond to serve customers! We appreciate everyone that has took good care of us during this trip. Definitely would recommend this hotel to everyone!
Anonymous User
Superior Double Room
Stayed in Jun 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Excellent location. Very new and good value for money.
Response from Property: If life is a beautiful piece of music, then fashion is one of the indispensable notes; If life is an endless sea, then beauty is a suddenly flipping wave; If life is a deep blue sky, then tourism is a floating white cloud. Looking forward to meeting you again, I sincerely wish you all the best. Youth will always be with you, and your dreams will come true!
Guest User
Superior Room - With View (Double Bed)
Stayed in Jun 2024
Solo travellers
11 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Great location next to the entrance to the Old Town.
Response from Property: Thank you for your feedback. We look forward to meeting again next time
Guest User
Superior Double Room
Stayed in Oct 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Nov 4, 2024
I chose this hotel for business travel. The location is excellent and the ancient city is just outside. The front desk is polite and proactive. The room service on the floor is clean. The restaurant is of Huazhu standard restaurant quality. It is not amazing but meets expectations. It is worth mentioning that they gave fruits. As a business traveler, seeing fruits when returning to the hotel really makes me feel like someone is caring for me at home. In addition, proper supplementation of vitamins and sugars can effectively relieve travel stress. It's great!
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Response from Property: Dear friends: Hello! Thank you for your trust and choice of Orange Crystal Lijiang Ancient City Waterwheel Store! From the moment you step into Orange Crystal, you are our family. We hope to take care of you like a family with our attentiveness. We hope that you will feel at home in Orange Crystal's warm home away from home! Come home often! Wish you: well! !
Guest User
Superior Room (2 Beds)
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The service was great, the counter staff was very kind, friendly and helpful, it felt very warm. Everything was great, the location was great, we all loved it. If I come next time, I will definitely choose this hotel again.
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Dakalanshan
Superior Double Room
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Orange Crystal is the first choice for travel. This time I stayed at Orange Crystal Waterwheel Hotel in Lijiang. The stay experience was great. The service level and hotel facilities were perfect. The girls at the front desk were all amiable and enthusiastic. Manager Cui at the front desk was serious and responsible, with superb business skills. He solved problems quickly and put the interests of the guests first. Thank you again! I would like to express my special thanks to all the staff in the room service. Thank you for providing us with a high-quality and comfortable stay experience, especially Ms. Qiao Li on the 7th floor. Thank you very much for your care and enthusiastic and serious service. I also hope that your hotel can provide guests with a better and more comfortable stay environment after this equipment renovation. Looking forward to seeing you next time!
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Response from Property: Thank you very much for your review. My friends were so happy when they heard you praise them. They felt like they were suddenly filled with positive energy. Hehe, thank you for your compliment. However, your comfort in your stay with us is what we pursue. When you arrive at our hotel, you will feel like you are at home. Because we serve our guests as family members, we will definitely make your stay comfortable. . Looking forward to your next stay!
Anonymous User
Superior Double Room
Stayed in Oct 2024
Other
22 review
2.0/5
Posted on Oct 7, 2024
Facilities: The parking lot is huge and there is no elevator to go upstairs in the underground parking lot.
Huge off-road, huge SUV that can't stop at all. The laundry room only has two washing machines and two dryers. All the guests' underwear and socks are washed in it. The dryers are very disgusting.
Health: average
Environment: The building is facing the road. I don’t know if the boss believes in Feng Shui. I dare to use this poor location and even the poor ground.
Service: The front desk said that breakfast for 68 yuan per person would be a loss if they gave it away. We first stayed at Huazhuhui Orange Crystal Hotel on the 21st and have stayed at Atourmanxin Orange Crystal Hotel every day since we left home on the 21st. We ranked first in points with more than 5,700 points. It’s so humorous to stay in your hotel for the first time
Service: Not only does Li have a smile, but he also has good service. The front desk is very fond of answering questions. I asked if the parking space on the ground belongs to your hotel. I answered three answers. Mainly read random replies.
There is no personal emotion in the evaluation. Huazhu will choose the location of the hotel to serve snacks.
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Response from Property: Hello, thank you for choosing Crystal Orange Lijiang Old Town Waterwheel Hotel. First of all, I would like to express my deep apologies for all the inconveniences you have encountered. I have notified the relevant departments of your concerns. And it has become a case in our training courses. We will strengthen employee training and supervision in the future. We have always been committed to providing guests with high-quality services with human quality and sincere care. Please inform us of your special requirements before check-in, and we will try our best to meet your special requirements and avoid unnecessary trouble. We will arrange it for you according to the room status. Quiet room, thank you again for your review
Elvin
Superior Double Room
Stayed in Oct 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Oct 4, 2024
It was almost early in the morning when we arrived. The two ladies at the front desk, He Zhengli and Li Jie, were very nice and professional. They called me in advance to confirm my check-in time and reminded me of the approximate local temperature in Lijiang. The room layout is also very warm. It is very rare to have your own parking lot next to the scenic spot. It is very convenient for eating and shopping nearby. It is relatively quiet at night. The self-service laundry and drying is very convenient for me just after returning from outdoor!
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awuzhuniu
Superior Double Room
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The hotel is a 5-minute walk from the ancient city waterwheel. The location is excellent and the room is very clean. The brother and sister at the front desk are warm and friendly, the breakfast is rich, and it is a good stay experience
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Response from Property: Dear guest, hello, I am from the Orange Crystal Lijiang Ancient City Waterwheel Hotel. I am really lucky to receive such a high evaluation from you! Don't be arrogant when you win, and don't be discouraged when you lose. There is still a long way to go. If you like it, please come often. I love you! Looking forward to your next visit!
Zhaixingren
Superior Room - With View (2 Beds)
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The location is excellent, right at the entrance of the ancient city. The exterior looks average, but the interior decoration is very good. The breakfast is rich. I highly recommend the triple-glazed windows. The doors are very thick and the sound insulation is very good, which is very rare in this location and price.
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Response from Property: Dear guest: Hello! Thank you for falling in love with Orange Crystal at first sight! In the beautiful time, you will meet someone's eyes inadvertently, and you will meet unexpectedly in the words. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well
ColorfulY
Superior Room (2 Beds)
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Very satisfied with the hotel! First of all, I would like to give special praise to the hotel front desk! Every front desk staff is very warm and polite. They will take the initiative to ask about the needs of the residents and care about the living conditions of the residents. Very good! The hotel environment is clean and hygienic, and there is a refrigerator. The water will be fully replenished every day, and the sanitation will be cleaned. I am very satisfied!
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Response from Property: Thank you for your thoughtful review. I really can't answer with words! I'm glad that you can recognize us and the room we carefully prepared for you. I'm glad to meet you. I hope to become friends with you and look forward to your next visit.
Wangjingsanshao
Superior Room (2 Beds)
Stayed in Aug 2024
Family
21 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Stayed for four nights, split into two reservations. The location of the hotel is great, right next to the waterwheel in the ancient city. The front desk and room service are very good, the facilities are similar to other Orange Crystals, and the drinks in the small refrigerator are free. The hygiene is very good, and the water pressure for the shower is very strong.
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Response from Property: Wow~, thank you very much for your thoughtful review. I am really happy. I am glad that you can recognize Orange Crystal and the room we carefully prepared for you. I am very happy to meet you. I hope to be your friend. Your encouragement and support are the goal to push us forward. We will work harder to improve the quality of service. Thank you for your appreciation and love for Orange Crystal. Orange Crystal also likes you~ Welcome to stay at Orange Crystal Lijiang Ancient City Waterwheel Hotel again. Thank you and goodbye. .