WeiyaNelly
January 25, 2023
I can’t complain, it’s my first time to give a bad review, this hotel is so terrible👎, I’m super speechless😓
First of all, there was no front desk reception when I checked in. After waiting for a long time, an uncle came and took me to see the room. It turned out that I didn't know who was staying in the room. It can be said that the room was randomly opened, and the card was issued when no one was staying. There was no registration at all. Used sheets and quilt covers are thrown everywhere...
Next is the room. The sanitary conditions are so bad that there are no words to describe them. Take a look at the picture above... and there is no hot water, so you can't take a shower at all. At night, someone knocks on the door to check if anyone is staying...
Finally, I originally booked for two days, but I couldn’t stay any longer, so I contacted Ctrip to check out. Here, I like the platform 👍 for handling it very proactively. However, the platform contacted the hotel many times but no one answered or dealt with it. Very helpless😮💨
Early the next morning, I was so scared that I checked out quickly. There was still no one at the front desk. I left my room card and left. Friends who want to check in must check it carefully... Don't step on the wrong thing...
Facilities: Poor
Hygiene: Very poor
Environment: OK
Service: Very poor
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