Canadas Best Value Inn and Suites Summerside

The room was clean, the beds were comfortable and the area was quiet. The hotel was easy to find and it was within driving distance to everything. The only drawback was that one of the reasons I booked at this location was because it said it included breakfast, but when we arrived and asked, they said the dining room was closed for the season so no breakfast.

Booked two rooms with two beds in each, paid then got to room to find we had one with two beds and one with one bed. Got a cot in each room for kids. No discount or anything. Was supposed to include breakfast, one day was nothing hot and another day was no breakfast at all. Absolutely would not stay again.

Outdated, toilet didn't flush properly, musty smelling, and kitchenette cookware lacking. Not a place we would choose to stay in again, regardless of the price.

room needed major renovations. appliances did not work properly, no exhaust fans in kitchen or bathroom, t-bar ceiling in the entire room was falling down, will never stay there again....

We showed up and our room was not clean ,it was clear it had not been cleaned besides the bed made and garbage removed before us checking in .

Nice, quiet spot. My biggest complaint is that the doorways in the rooms were very low (likely under 6’, which is dangerous for someone who is 6’5”)

Only 1 seat hard kitchen chair. Bed head board noisy. Bed very high hard to get in to.

Being upstairs was not good for us as we are seniors and have trouble with stairs as arthritis has set in....would have preferred a downstairs room .

This was the dirtiest hotel I’ve entered in my life. Big yellow stain on bed, bathtub was filthy, as I washed it for my toddler to get in, cobwebs, hair, thick dust, greasy foot prints and dirt throughout the entire room. Beds were visibly dirty, sand/dirt under pillows. Food crumbs in fridge and on stove. Asked the owners son for a different room but hotel was sold out so he called his mom, Dawn and she said offer a refund. For ease for my toddlers, I requested new sheets to change the bed myself so they could be put to bed but when I began stripping the bed, noticed how dirty the floor was and the dust/webs too. So I went back and said I’d take the refund. I was then told they couldn’t do my refund until the next morning when they checked the room so I watched my credit card account. No refund so I emailed and she (Dawn) responded (refunding the 3rd day) that we were charged for 1 night because we used the room and they had to make the beds. It was me trying to change the bed FOR them with their sheets and they said that we used the room for 2 hours (less than an hour for arrival to departure actually), which was inaccurate. Had to stop in-person to request my refund and they refused until I said I would contact the local health inspection agency to view the hotel. I did not like to do that but was stuck and accused me of using the filthy room. I took tons of pictures, my child’s feet were black on bottom walking from the bathroom to the bed. Filthy dirty hotel.