Hotel Borges Chiado

The room was clean. It was a Hollywood twin room with soft beds and two types of pillows, two of each, plus two extra cushions. There were power outlets by the bed, and light switches on both sides of the bed. The shower was handheld, but the drainage was poor. Be careful, as the water will overflow towards the toilet if you keep it running. There was no shampoo or conditioner, only a combined soap dispenser. The male staff member at night was completely unfriendly. The location was convenient, just 200m to the above-ground entrance of Baixa-Chiado station and a 2-minute walk to Tram 28 stop. The mobile signal was bad, so the hotel's Wi-Fi was essential.

I want to highlight the excellent location – it's central and right in front of a metro entrance. The reception and cleaning staff were also incredibly friendly. On the ground floor, there are various social areas, beautifully decorated to give a 'cave-like' feel. The breakfast buffet is very varied and served in an old ballroom, which is a lovely touch.

Overall, it was a good stay, but I do have a few concerns. First, some rooms are noticeably sloped. My room, in particular, had a discernible tilt in several areas. Since I mostly just slept there, it was fine for me. However, if you plan to spend extended periods in your room or are sensitive to such things, you might want to reconsider. Secondly, the elevators are incredibly slow. I'm not sure if it's due to the AI controlling the two elevators, but they rarely come straight down. It was genuinely frustrating.

Good service, but the internet signal was very poor.