On a busy street, it’s not very quiet, but you can wear earplugs. Your experience depends on the other travelers, of course, if they are considerate.
The staff is very nice and accommodating.
The reason I like this place is because it has a lot of character. It’s a turn-of-the-last century, 1890s palace, with very fancy ceilings, parquet wooden floors, and a marble floor lobby. It’s a real palace, one of many in Portugal!
In 1914 it was rented to the Swiss Ambassador of Portugal. Although the place is quite dated now, it still has a lot of class.
If you have a little more money, you can rent a small suite, higher up and quieter, also with credit card points (free or almost ).
Unfortunately the internet only works in the lobby if you have a mobile phone. It seems to work fine for iPads and computers, strangely enough.
It has a kitchen and washer / dryer.
The fridge is old-style retro, as well as the deco in the whole hotel / hostel.
(small fridge, but it does have a small freezer, too.)
The place has a restaurant, which is popular. If you eat a large breakfast you can include it with your rent, it costs about 9€
(I don’t , so the kitchen was fine – modern electric stove top, microwave – no oven!)
The top bunk of a three-tiered system is fairly safe, as it has steps, instead of ladder rungs. It has wooden lockers (bring your own lock) and small boxes, hidden in the stairs at every bed level. Not for the faint of heart or those afraid of heights…
or those who can’t do stairs.
Two flights of stairs up! Shared rooms on first and second floors, kitchen is on the first.
No elevator to the shared rooms, unlike the suites.