Guest Reviews of Zunhuang Xiangxing Hotel (Liuzhou Bailian Airport Branch)
8.4/10
276 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.1
Service8.5
Cleanliness8.4
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All reviews(276)
Positive reviews(257)
Reviews with photos/video(89)
Easy to get around(23)
Friendly front desk staff(22)
Convenient parking(21)
Delicious breakfast(20)
Close to airport(17)
Large rooms(14)
Perfect for business trips(10)
Stayed multiple times(2)
Negative reviews(19)
M498778****
Superior Queen Room
Stayed in Jan 2025
Other
3 review
10/10
Outstanding
Posted on Feb 20, 2025
The hotel 🏨 has complete facilities and equipment, including a private cinema, restaurant, and spacious private rooms. There is also a publicity hall on the first floor. The front desk staff has a good attitude and provided us with umbrellas because it was raining. 🌂
Original textTranslated by Google
6/8
Response from Property: Dear customer service, thank you very much for your evaluation. Our hotel not only has a private cinema, but also a large free parking lot, which is very suitable for travel and business reception. The Chinese restaurant on the 2nd floor can also host banquets. We look forward to seeing you again
Anonymous User
Business Room (2 Beds)
Stayed in Dec 2024
Traveling with friends
1 review
6.5/10
Posted on Mar 21, 2025
The hotel environment is OK, but the facilities in the room are not very clean and a bit damp. You can pay more attention to hygiene. Everything else is OK.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Shigu0312
Superior 2-bed Room
Stayed in Dec 2024
Family
23 review
9.0/10
Great
Posted on Feb 1, 2025
The hotel atmosphere is satisfactory, the service attitude is good, the check-in is quick, the overall hotel facilities are OK, the breakfast is sufficient, and the overall feeling is not bad. After all, it's close to the airport
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your evaluation. There are countless beautiful scenery along the way. It is an honor for our store to have you stop by. Zun Xiaohuang will continue to pay attention to every detail and provide better services to our guests. In wind or rain, Zun Xiaohuang is waiting for you here~~ I wish you all the best!
203978****
Business Room (2 Beds)
Stayed in Nov 2024
Business traveler
13 review
10/10
Outstanding
Posted on Dec 6, 2024
Good location, there are many delicious restaurants around, the front desk service is warm and the room attendants are also very friendly
Original textTranslated by Google
Response from Property: 尊敬的客人您好,非常感謝您對我們尊皇祥興的肯定,酒店門口就是一個晚市小街,正常營業到凌晨兩點,就算是半夜肚子餓了也能品嚐到柳州特色螺螄粉喔。 我們期待您的再次光臨!
_WeChat296086****
Executive Suite
Stayed in Oct 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 14, 2024
The hotel environment is good, the service attitude is good, the room is clean and spacious, and the cost performance is high
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
M231957****
Special Queen Room
Stayed in Oct 2024
Business traveler
2 review
10/10
Outstanding
Posted on Nov 14, 2024
The service is very thoughtful, the front desk is very enthusiastic, it is very comfortable for business trips, and there are small gifts
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!謝謝您於千千萬萬家酒店中選擇我們,您的滿意就是我們的追求,我們一直致力於提供用心、用情、用力的服務,打造專屬您的服務情懷,感謝有您!祝您萬事如意!
M507635****
Superior 2-bed Room
Stayed in Sep 2024
Family
25 review
10/10
Outstanding
Posted on Oct 11, 2024
The facilities are relatively new, not as bad as the reviews say, but the shower drainage needs to be rectified. We had to lift the lid ourselves to let the water leak out. It is very clean and the environment is very quiet. It is close to the bus station and the nearby park. The service needs to be improved, and the pillow delivery is slow.
Original textTranslated by Google
Response from Property: 尊敬的顧客,感謝您選擇我們酒店並抽出時間分享您的反饋。很高興得知您對酒店的設施、衞生和環境表示滿意。同時,也非常抱歉給您帶來了洗澡排水和服務方面的不便。我們會立即着手整改排水問題,並加強員工培訓以提高服務效率。您的意見對我們非常重要,我們會不斷努力提升我們的服務質量,期待您再次光臨,給予我們改進後的機會。祝好,
M501767****
Mountain-View Peaceful Double Bed Room
Stayed in Aug 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Oct 31, 2024
The experience was great, I hope to come again next time, I fell in love with this hotel, this four-star hotel is very good, the environment is great, and reservations are convenient!
I already like this hotel, thank you for the truth
Original textTranslated by Google
Response from Property: 親愛的客人,尊小皇非常感謝您能選擇我們酒店,看到給予我們的肯定,尊小皇真的是喜不自禁呢。我們一定會繼續秉承“友善、可靠、關懷、周全”的服務理念服務每一位客人,讓客人賓至如歸。——開心的尊小皇祝您工作順利,萬事如意
206018****
Superior 2-bed Room
Stayed in Sep 2024
Family
3 review
6.5/10
Posted on Oct 20, 2024
The dry and wet separation in the bathroom is not cleaned well, needs improvement
Original textTranslated by Google
Response from Property: 尊敬的客人,非常感謝您抽出時間分享您的反饋。我們對您在洗手間的清潔問題感到非常抱歉,這並不是我們所期望的服務標準。我們已將您的意見反饋給清潔團隊,以確保今後能夠加強對乾濕分離區域的清潔工作。您的滿意對我們非常重要,我們會不斷努力提升服務質量。期待您再次光臨,給我們一個改正的機會。祝好,
D7958****
Executive Suite
Stayed in Oct 2024
Business traveler
2 review
1.5/10
Posted on Nov 25, 2024
I booked a deluxe single room, but was given a triple room. The hotel customer service was out of their minds and said the price was the same. Can a single bed room and a triple bed room be the same? My client is very dissatisfied. Will I stay in such a hotel next time?
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們將立即對您的意見展開調查及核實,做出整改方案。我們會認真總結您的反饋,不斷的提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Anonymous User
Mountain-View Peaceful Double Bed Room
Stayed in Sep 2024
Booked for others
3 review
5.0/10
Posted on Oct 18, 2024
Booked this for my boss. He had to pick up a client at the airport the next day, so we looked for a hotel close to the airport. This hotel seemed to have the most stars. However, my boss complained the next morning that his room was close to the road and it was noisy all the time. There was also a sewer smell in the room, and the bedding didn't look very clean. Tsk tsk tsk, for other people's reference.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇我們酒店,並在百忙之中給予我們反饋。首先,我對您在入住期間遇到的問題深表歉意。我們一直致力於為客人提供舒適的居住體驗,因此很遺憾聽到您對房間的噪音、異味和衞生狀況的不滿。關於您提到的噪音問題,我們會對相關房間進行檢查,確保這些問題不再影響其他客人。同時,我們會加強對清潔工作的監管,確保每個房間都能滿足我們嚴格的衞生標準。您的反饋對我們非常重要,我們將以此為契機,進一步改善我們的服務。如有機會,我們非常希望您能再次光臨,我們承諾為您提供更優質的體驗。謝謝您的理解與支持。如您有其他意見或建議,請隨時與我們聯繫。祝好,
M255397****
Garden-View Wellness Room
Stayed in Mar 2024
Couple
2 review
10/10
Outstanding
Posted on Apr 3, 2024
The room is very quiet and the style is what I like. The lady at the front desk was very polite and recommended delicious snail noodles nearby. She also gave me a water cup. I love it. I will still choose this hotel next time I travel with my husband🏨
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Liuzhou Zunhuang Xiangxing Hotel and giving full recognition to Zunxiaohuang. Simple words are enough to give us affirmation and recognition, and it is also the driving force for our unremitting progress! We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Satisfying guests has always been Zunxiaohuang's service concept. We look forward to meeting you unexpectedly next time~
M732938****
Superior 2-bed Room
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Apr 1, 2024
First time staying at this hotel. Highly recommended. There are many types of breakfast. The parking lot is large and there is a cinema.
Facilities: a bit old.
Hygiene: Not bad.
Environment: The surrounding area is not bad. There is a late night street and a supermarket.
Service: I have to say that the service is really good.
Original textTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Anonymous User
Special Queen Room
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 31, 2024
The staff's service attitude is very good and polite👍
The transportation is convenient and fast, close to Liuzhou scenic area, clean and tidy.
Convenient parking
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Our hotel is only 500 meters away from the highway exit. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready at all times. Welcome to come back at any time.
M702950****
Superior 2-bed Room
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Mar 29, 2024
Although the hotel is quite old, it is clean. The front desk clerk and the room lady are very enthusiastic in service. They also gave children's toothbrushes as a gift for those who bring children with them, which is really thoughtful. I give a big thumbs up to the hotel. It is cost-effective and I sincerely recommend it.
Original textTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.