Anonymous User
August 27, 2024
1. The overall atmosphere of the hotel is good. The security guards at the entrance, the concierge in the lobby on the first floor, and the front desk staff are all very enthusiastic, with good initiative and cognitive abilities, exceeding my expectations.
2. The noise index of the air conditioner in the room is relatively high at the lowest wind condition, and the resonant frequency of the air outlet needs to be checked.
3. There is something wrong with the door closer or the door lock. The door lock can lock itself after leaving the room, and it can be opened by pushing it without swiping the card.
4. The scale in the room should not be placed under the wardrobe, because there is a carpet floor near the wardrobe, and the scale will not be stable when placed on it and cannot be used normally. It is recommended to place it under the sink in the bathroom.
5. The breakfast is quite rich and reflects the local characteristics. The aunt in the kitchen is also quite enthusiastic. But the only thing is, when I was dining in the restaurant, I could ask the staff for a glass of room temperature water or mineral water. This guy told me to ask me to go to the front desk. There was no mineral water in the restaurant. Later, I found room-temperature drinking water available in a seating area next to the restaurant, and I took a drink. In fact, this matter is not difficult, and I am not being unreasonable. During breakfast, isn't it reasonable for a guest to ask for a glass of room-temperature drinking water? No matter how big or small things are, as long as we are within our capabilities and have reasonable needs, we should satisfy the guests.
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