DoubleTree by Hilton Livermore, CA

The cleanliness, the room, and the service made for a great experience at the hotel. I had a restful sleep. I wish they could provide some basic amenities like a cup for brushing, a brush, and bedroom slippers. Water is not free, either; it's $3.00 for non-members. Otherwise, it has been a good stay!

Bruna is the best, great to chat with for a bartender! She's funny and personable, kept listening to my stories and didn't judge. She made me the best rum and coke I've had in years, very knowledgeable about the alcohol's. And made us all feel welcome!

Don’t listen to these reviews that give this place 5 stars! No way!! The hotel Is very dated with lamps and furniture that look like they were placed in the room in the 1980’s. This place is in need of a serious makeover!!

I'm coming up on the end of my stay (around 2 weeks). The hotel isn't right on the freeway, but it's very close and easy to get to/from. The weather ranged from hot to cool, which gave me the opportunity to explore the range of the in-room a/c. The heater didn't heat. The fan blew, but the air wasn't getting warm, although the a/c worked perfectly when set to cool. The room service phone number never worked. The phone has a speed-dial button for room service, or you can dial 720, but no matter how you call it it always goes to a busy signal. I called the front desk to see if the number was changed, and they relayed my order to the restaurant. The next time I tried getting room service, I again had to dial the front desk. This time I was transferred to the room service number (even though I mentioned that the number wasn't working), which of course didn't work. I gave up on room service for the rest of my stay. The bed was comfortable, but the pillows were the type that go flat as soon as you lay your head down. I just pulled a pillow out of the pillowcase and the tag says the filling is 87% duck feathers and 13% down. I might have been able to ask for a hypo-allergenic pillow, but I didn't. Speaking of feathers, several days during my stay I noticed small feathers on the bathroom sink. After the second day I checked out the vent over the sink and it looks like that's the source. I'm guessing that somewhere up that duct there's an opening with a bird nest nearby.

Stayed here last night. Felt totally safe as a woman traveling alone. Clean, comfortable king-size bed. Lots of very soft pillows. Nice and quiet, heard no one. Ordered the chicken marsala from room service. Very good, but also quite expensive. Prob. won't order again next week when I stay here again.