lorettan466
February 22, 2024
If I could give this a zero or less, I would. I'm not surprised by the crappy rating here because I couldn't describe a more horrible experience - no one was at the front. Chandler showed up 20 minutes later, unapologetically. He was rude and refused to check me in. He allegedly made a call to his manager Rita, who was even worse. I went down a few blocks to Home Suites by Hilton and got exemplary service. Although frankly, anything was probably better than this filthy place with appalling people. If you work there, I'd recommend you leave - you won't have a job too long if that's the type of service they are dishing in the hospitality business and you don't want your reputation associated with those type of people.