Guest User
July 17, 2025
We stayed at this Travelodge overnight on Friday 4th July as we were attending a funeral. It was the hottest day of the year and by the time we arrived we were hot and shattered from our journey. On arrival the staff from reception to the cleaners couldn’t have been more helpful and understanding. Their customer service was above and beyond anything we’d experienced before back in England. They made us very welcome and understood we didn’t have long to get changed in preparation for the funeral, especially as we’d been delayed by all the traffic going to see Oasis at Cardiff. Even on leaving the following day they assisted us and we couldn’t have been happier. When we got home I realised I’d left something important behind and called reception. Bella went through lost property and said see had found it and would speak to the Manager to contact me, which he did. The item was posted out to me at their cost for next day delivery. A big thank you to Bella and her team and the Manager who posted it for a fantastic job and excellent customer service. Please book this Travelodge, as you won’t be disappointed.