Grays Inn by Q Apartments

The actual flat was lovely and I would give it 5 stars. The locale was great w Underground stop very close. The area was fun and interesting. The biggest issue was communication! The emails promised, never arrived ahead of time. We arrived in London still nor knowing what to do next. Finding a live person to connect with was a long and frustrating process. NO phone #s in any communication. When we FINALLY were given a code #to enter the flat, when we got there, it wouldn't work. BY CHANCE,a lovely woman just happened to b at the flat and let us in. She informed us that the code had been CHANGED that day !! So, while I highly recommend the flat, please get ALL INFORMATION regarding entry ahead of time.

We loved our stay. Apartment was great. Right near a tube stop so only a few stops from city center and sights. We’d stay here again.

Checking in was a bit of a challenge. They want you to email them 72 hours in advance (which I did) and then they will give you instructions for access. They did not send me the email. I tried phoning the number on ******* for the apartment and the person who answered said she doesn’t know how to access and can’t send instructions. We were tired after a long flight and stuck waiting outside until I finally (15-20 mins) got a phone number for Q apartments and they were able to send me information to access the apartment. There is no daily clean up so you need to wash your towels and buy your own toilet paper and soap if you run out. Be sure to buy laundry detergent if you plan on doing laundry. The train was a quick walk away, the apartment was nice and spacious with good features and there is a grocery store close by. I would stay again but I would make sure I have the access information prior to my arrival.

Such a great deal - incredible apartment in central location. High end appliances and great communication!

Great apartments - I have booked a couple of times now and is fast becoming my go to place in London