London City Stay

Do not ignore all the other reviews , this place is a disaster , we arrived at arranged time , no sign of owner and his phone continuously rang out . All the businesses around said every week there are people arriving and walking up the street desperately trying to contact owner . Book at your peril

I’m being kind here..... the pros: location, comfy bed, touch pad entry system. Oh and sainsburys is crazy close!! Few mins walk to train station. There’s some great looking restaurants on this street so look up Wilton Rd and prebook! Cons: beyond poor communication had to get air bnb involved to get the door code. Ignored all communication via app, text, call and what’s app. Rejected my calls but text my partners calls until they realised it was the same booking. Booked for 4 people, only given two towels. Checked the airing cupboard as the doors didn’t shut on the little landing. There was oodles of bath mats but no hand towels, kitchen towels or bath towels. (Good job you can buy towels from Sainsburys!!) 3 spoons, 1 bowl, 2 pasta bowls, 3 mugs provided. Large cracked bowl. Two cooking utensils. Open goods left in kitchen cupboard and freezer from ???? Oh the microwave stank, peeling rust on the inside door rim. Couldn’t open kitchen window as locked shut and no key inside but fear not the remote for changing mood lights in kitchen was left behind. Again so covid safe. Blind broken in the first floor bedroom. I presume once upon a time it was a living room judging by the 4 tables (tv stand but no tv). If you get the midnight munchies take a look under the bed as my son got to dine on popcorn And if you fancy a bump on the head stay in the back room with the balanced wardrobe in the alcove not attached to the wall (you left the fixing plates in the first floor bedside tables. P.S thanks for the plentiful freebies behind the headboards. Bathrooms: so in the ensuite the shower doors don’t fit the gap so there’s a baton either side of the doors with exposed screws, mouldy, dirty, gaping silicone, blocked drain to sink snd shower. Half used toiletries and loo roll left behind. So covid safe! The other shower was equally if not more dirty. All the extractors were filthy. Good job I take antibacterial wipes everywhere!! I can only assume the most recent reviews were either paid for false reviews or friends. This level of grim and dirt is a build up of a lot time, many weeks! It’s not just covid unsafe but even precovid unsafe. The kitchen had a small table, with two chairs (one of which is broken) Dirty sponges were left behind and the mop and bucket were left on the steep wonky stairs. Not suitable for mobility issues or buggy users. Two tv’s to the property, neither work ‍♀️‍♀️‍♀️ The one small fan at the property is broken with exposed mechanism/wires at the back, excellent when you have children. This could be a great apartment if they cleaned and stocked it properly and spent maybe even as little as £100 on kitchen items. If they’re that skint then look on the freepages. Even not matching is better than sharing 3 spoons between 4 people! We covid tested before arrival and will be testing tonight when we get home. I’ve never stayed anywhere as dirty as here before and we are big travellers as well as hosts (completely out of the area).