Guest User
December 9, 2025
Location is the absolute highlight, but inadequate housekeeping significantly detracted from our stay.
The hotel boasts an amazing, central location with easy tube access and walking distance to many sites, plus lovely seasonal lighting nearby. The room, while compact, featured comfortable bunk beds that the kids loved and a good shower. Minimum design with simple wooden frame make the room simple.
However, service was a major letdown. The setup is windowless and compact, leading to a lack of fresh air. Crucially, housekeeping was almost non-existent. For a six-night stay, we were disappointed that the bathroom—specifically the sink (which drains very slowly) and toilet—was never cleaned, despite an explicit request after the scheduled 'cleaning' night. Occasionally, noisy corridor noises late at night.
Overall: Fantastic location and functional beds, but the inconsistent and poor housekeeping (especially the lack of a bathroom clean) is a serious issue.