41 Queen's Gate Gardens, Kensington and Chelsea, London, SW7 5NB, United Kingdom
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Rooms (33)
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Featured
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Exterior
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Dining (10)
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8.5/10
Kaili
Business Facilities
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Public Areas (11)
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9.5/10
Guest User
9.5/10
Guest User
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7.5/10
Gaojijiudiandaren
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Guest Reviews of Gem Strathmore Hotel
7.9/10
Good
22 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities6.8
Service8.2
Cleanliness7.7
Kaili
Superior Single Room
Stayed in Jun 2024
Business travellers
2 review
8.5/10
Very Good
Posted on Aug 4, 2024
It was a pity that there is no air conditioner. The breakfast was boring and not good. Overall it was a good stay there.
Gaojijiudiandaren
Executive Twin Room
Stayed in Sep 2024
Family
63 review
7.5/10
Posted on Oct 26, 2024
It's a good deal to book a twin room in London at this price. However, there is no air conditioning in the room and no mosquito net on the window, so there were flying insects flying into the room on the first night. Although the facilities are relatively old, they are still well maintained. It only takes 5 minutes to walk from the subway, and there are many hotels of different brands nearby.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your review after your stay with us and glad you had a pleasant stay with us overall. We were also bit disappointed to learn about your discomfort due to the flies in the room and lack of air-condition, we apologize for the inconvenience caused. Being a listed building, we were not permitted to install air conditioning in all the rooms, however you comments about the air-con and fly net will be considered for future improvements. We hope that your experience will not deter you from visiting us again and we look forward to welcoming you back to our hotel.Kind regards,Gem Guest Relations Team
Guest User
Superior Room
Stayed in Jul 2023
Family
14 review
9.5/10
Amazing
Posted on Sep 5, 2023
The hotel is located in London Zone 1. There are many attractions nearby. It is very convenient. It saves a lot of time on the bus. The surrounding environment feels very safe. The breakfast is delicious. If I go to London again, I will stay here again.