Guest User
September 7, 2025
1. The hotel's air conditioning was broken, and they gave me a 'humidifier.' Do they think Chinese people don't know what a humidifier looks like? I only discovered in the middle of the night that it was a large ventilation pipe sticking out of the window. It was 12 degrees Celsius (53.6 Fahrenheit) at 3 AM, and I was freezing.
2. The hotel facilities are lacking. No toothbrushes or disposable toiletries, which I can understand, but there weren't even shower amenities. It's worse than a budget hotel.
3. After breakfast, I returned to my room and saw a stranger, who looked Indian or Middle Eastern, coming out of my room. I questioned what he was doing, and he said he was checking if I was in the room and asking about my check-out time. He was essentially rushing me to check out. I've encountered people knocking to ask about check-out times before, but this is the first time someone brazenly entered my room to ask. I carefully checked his hands; he wasn't holding anything. Luckily, I always pack my bags promptly, so nothing was missing.
4. The breakfast was very mediocre, definitely not up to four-star standards. The only redeeming quality is the location.
5. I've stayed in many hotels in London, and this one has such poor value for money that it compelled me, someone who never leaves reviews, to warn others to avoid it.
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