The Piccadilly London West End

This hotel is right in the heart of theatre land and is easy to get to other attractions as various metro lines are around. It was our birthday and they kindly left a bottle of Prosecco and a delicious cake and decorated the bed. Beautiful touch and really appreciated. The staff were extremely helpful and solved many of our problems too. The only ****** was our toilet as after flushing the water would continue to drip until you went to the flush and pushed it several times to stop.Cant comment on the breakfast as we didn't eat at the hotel. Overall a great hotel and I would 100% stay again.

Wonderful location, in the heart of everything and walkable to night life, restaurants, china town, theatres and everything else. Hotel is well staffed and all the employees were wonderful. Rooms in London overall are small, but this hotel designed the rooms and bathrooms to feel spacious. Only issue we had was the Wi-fi did not work in our room and the phone did not work so had to keep going to front desk to request stuff.

This is a five star review not because the Piccadilly London West End is Claridges or the Dorchester, but because the Piccadilly London West End was immaculately kept and, if LOCATION LOCATION LOCATION mean anything to you, the location is amazing. The hotel is right in the heart of London's West End, three blocks from Piccadilly Circus, one block from Chinatown, and in the heart of Soho with all the wonderful Soho Bars and restaurants in the blocks DIRECTLY behind the hotel, along with West End Theatres. Furthermore, the price was great (via *******) and although the room I selected was very small (which I knew going in so I'm not complaining about it), but despite being a small room every surface in the room was new, clean, and even the carpet was new. The hotel is very well maintained. And my room had fresh fruit. The mattress was excellent and the mattress and bed lines were top of the line. Although I think most rooms have windows, mine didn't (hence---it was very quiet!). Walking out of the hotel there was no need to take an Uber or a taxi to leave for an interesting restaurant or bar as I had hundreds of choices within blocks. And if I wanted the Tube, Piccadilly Circus was just blocks away. The front desk staff was very nice and always smiling and there were even newspapers in the lobby. Although I didn't have the buffet breakfast in the small ground level restaurant (not in a basement like some hotels), it looked good and included smoked salmon (whic