Thorvaldur
December 8, 2023
The hotel is not a 5 star hotel!
Room not ready
Arrived to check in close to 2pm, was hoping that the room was ready. Unfortunately it was not. Was told to came 3pm as it would for sure be ready, no it was not, the room was not ready until 5 pm.
Room in a building across the street
After I finally checked in I had to go across the street to get to the room. The room was in an old building, which tight stairs and on fourth floor with no elevator.
The room
Decent room, funky bed which I did not like but that’s of course my opinion nothing else.
The staff
Great staff. Lovely lady in the check in, who should though have done a little bit more for me because of the late availability. Great bellboy, Robbie I think is his name, super good personality. Great checkout, though I’m still waiting for me receipt (5 hours)
Overall
Nice hotel but never a 5*