Holiday Inn Express DERRY - LONDONDERRY by IHG

well organized, privacy, i enjoyed studying even though i failed the exams i came to write.

I’m happy with almost everything, breakfast is fine of course if they can change from scramble egg every morning to fry egg some morning would be nice.  I like staff they’re really nice 👍

Very clean and tidy, reception staff friendly and gave a few recommendations for places to go/restaurants. Excellent location!

Unfortunately my 2 night experience was not particularly great. On arrival, my room had supposedly been cleaned. However, there was a dirty beer glass on the uncleaned side table and a towel with a blood stain on it. It was very late so I mentioned this the next morning. The staff were very apologetic and said they’d speak to housekeeping and gave me a voucher for a free drink/snack. I then sat down to breakfast and found a huge hair in my bacon!! I complained again. The staff member said…”you’re not having a good day are you”. I was running an event during the day. When I returned, the room had again been cleaned but the beer glass was still there! The staff I dealt with were great but this is really unacceptable for a hotel chain like this. It will definitely be a while until I choose to stay at a Holiday Inn again.

The hotel location is very good however they do not have their parking lot. .

Great location to the city walls and to all the great eating places.