Four Points by Sheraton Los Angeles

We stayed one night. Staff were really nice and helpful. Just next to the only shopping mall in town. Neighborhood was ok, but not much to do or see around

This place is a Dump. It’s dirty , the heat won’t work , the phones in the room don’t work. The front desk has a couple of Dudes who deflect,deny and disengage. Bar staff were great. The place is really filthy. Don’t stay here. They also spin BS like a pro. The front desk Dude will tell you he’ll send an “ Engineer “ to correct the thermostat in your room But no it’s a lie. You need to turn off your thermostat in your room and this “ Engineer “ will crank up the heat for the whole floor…even then he doesn’t. You just struggle through. Bring flip flops for the carpet in the room. Your feet will tu red n a big brown otherwise.

Very helpful staff. Assisted us with checking in and making sure we had what we needed after a troublesome day elsewhere. They even accommodated 1 hour laundry. Great shower pressure and good temperature. Fluffy towels. Good selection of TV. The restaurant onsight was quite good. The breakfast was nourishing. Overall a great experience

Great staff, very nice hotel. Location is not the best.

Nice property. Good restaurant

The first thing is to point out that the hotel is good, architecturally beautiful, the view in most of its rooms is beautiful, with good connectivity and location within the city. The staff is exceptionally friendly and helpful, doing what they can to resolve any issues that may arise. That said, there are aspects of infrastructure obsolescence that are worrying: elevator without floor cancellation by mistake, permanently occupied, deteriorated emergency stairs, narrow parking lots and service corridors with deteriorated furniture. In terms of restaurants, the atmosphere of "565" is magnificent, the menu is excellent in pasta, but it disappoints in an area where there is supposed to be excellent livestock. My worst impression was T-Bone, who was tiny and an osso buco with a lot of fat and nerves. On the contrary, the restaurant on the third floor (simpler and that only has sandwiches) is a bit noisy but it must have one of the 10 best Pizzas in whole Chile. Everything could be improved there with a better selection of beers (which is limited) and a little more options in sandwiches.