Hollywood Volume, a Tribute Portfolio Hotel

When we checked in, the front desk informed us that there would be a very loud music event from 11 PM to 2 AM, but luckily, we didn't experience any noise issues that night. I stayed in a suite, and the room size was suitable and super clean, with a coffee machine. However, the hotel service was indeed poor. I had requested extra blankets and pillows, and they confirmed it was okay, but they weren't in the room upon check-in. When I called the front desk, I was told I needed to keep the door open and wait in the room. It took 30 minutes for them to deliver the items. Upon check-in, they charged me $150 USD without explaining the breakdown of the fees. I had to ask Trip customer service, who replied that $34.86 was for the room and $60.50 for parking, with the remaining amount supposedly being a pre-authorization that would be released upon checkout. However, when I called my credit card bank, they confirmed that the $150 was a successful charge, not a pre-authorization. So now I don't know if the remaining amount will be refunded. I'll only find out in 7 to 14 days if it has been refunded. The hotel is indeed a 10-minute walk to the Walk of Fame.

This hotel is amazing! It's new, trendy, and super comfortable. The room was spacious, and the bedding and pillows were great. Even though there's a bar and parties upstairs, my fifth-floor room was completely quiet – I slept soundly. The coffee downstairs is also really good, only a little over $5. The restaurant has a nice atmosphere too. It's just a 15-minute walk to the Walk of Fame, and I felt safe walking back to the hotel late at night. This hotel was such a pleasant surprise. The deposit was only $150, and I could charge lobby and restaurant expenses to my room without any issues or wrongful deductions. Many international guests with a bit of financial means seem to stay here for their holidays, and the room rates are very reasonable. It's so much better than many of the top-ranked hotels I saw on Trip.com!

First off, the room was very clean and new. It's really hard to find a new place at this price point in Los Angeles; you can try searching yourself. As for the location, we chose West Hollywood over downtown for safety reasons, so it's naturally not very close to the main attractions. It's about a 10-20 minute taxi ride. However, this place is quite close to the Walk of Fame; you could even walk there if you're up for it. There's a post office right outside, so you can even send postcards. I felt safe in the neighborhood even at night. You can walk to 7-Eleven, and it's surrounded by other hotels, so there's really no safety concern. The only downside is for light sleepers or those who need to go to bed early – don't choose this place. They have parties until 2 AM every night; there's a pool party on the rooftop and a bar downstairs by the entrance. The hotel's theme is definitely geared towards young people. Plus, you get a $15 credit daily to spend at the hotel, so at least you get some value back from the destination fee.

The room isn't huge, but it's in a super central Hollywood location, right next to the famous Mother Wolf restaurant.

To be honest, it's a very mediocre hotel. 1. On the second day of our stay, sewage from the septic tank overflowed right to the entrance. It reeked, and no one bothered to clean it up. 2. The hotel's 'lounge' is just a small snack bar by the entrance with absolutely no service. Plus, the staff there were very unfriendly. 3. The beds are only 0.8m wide, barely enough space to even turn over.

An ideal hotel for a one or two-night stay. A beautiful honeymoon hotel.

The location is excellent, right in Hollywood. The room was a bit small and the facilities were average, but the cleanliness was good. The only downside is that there's a bar in the same building, so the whole place can be noisy. It's great for tourists but not ideal for business trips.