I think in general the staff was friendly, and food was amazing except the room service food which was not good at all, the dessert we got was hard macaron which was not chewable at all. We were there for our anniversary celebration, however, we only got our room decorated the second last before we leave.
One thing I would like to point out is that when we checked in, the staff was selling Time-Share package to us, we were somehow felt forced even after we said "No, we don't need it", he still persistently wrote down a paper and our room number, booked a date/time on his own so that he could sell it to us.That was not appreciated, as a customer, we don't want to feel forced when we check in. If we want to do that, we will reach out.