Casa Maat at JW Marriott Los Cabos Beach Resort & Spa

This was our family’s second stay at Casa Maat in Cabo San Lucas, and once again it was absolutely outstanding! The property is, of course, stunning…. but what truly makes Casa Maat unforgettable is the exceptional service. Every staff member went above and beyond to make us feel genuinely welcome and cared for, often anticipating our needs before we even asked. They make us feel less like guests and more like family. A heartfelt thank you to Jesús, Antonio, Zitali, Luis, Omar, Adrián, Adrien, Ricardo, Abraham - you are the best and deliver the gold standard in hospitality. Our room was beautiful, the dining was phenomenal. We’ve traveled the world, and Casa Maat has earned its place as our absolute favorite hotel anywhere. We can’t wait to come back!

Great service and great resort. Jesús and Abraham took care of us during our stay and were excellent! Will be back for sure.

Super relaxing stay at Casa Maat ! Luxury hotel with the best staff! Excellent service from the friendly front desk people , check in was a breeze ! Francisco the best Concierge ever ! Our room was always kept clean and the amenities are top notch! Edwardo our dinner server was super ! To the hotel management, Thank for making our trip and my birthday memorable!

Our entire experience here was fantastic. From our very first walk on the beautiful property, we knew this would be a fabulous trip. We met our butler, Francisco, and he was an amazing part of our trip! We truly felt like we were on a luxury vacation without having to lift a finger. The food and drink were fantastic, the performances beautiful, and the entire staff contributed to my friend’s beautiful wedding weekend. We cannot wait to come back!

Had the pleasure of spending five days over the Memorial Day holiday at the Casa Maat! The service here is amazing.. Three free meals a day is a really nice touch and the servers go above and beyond to make sure that you have plenty. The breakfast is amazing with everything you can think of including a chef to make omelettes, pancakes, etc. When we got here, we had a slow start with our butlers, but Francisco really stepped up and was able to recommend some local must see places and tours. They are all very nice and you just have to be very clear on what you're looking for so that they can help you plan. Spent a day at the JW adult only pool (next door) and this IS NOT a reflection of Casa Maat but that place service is not good as we waited hours for them to take up our pool food and nearly had to beg for drinks . They also have severe cockroaches. (JW NOT CASA MAAT )!! a lady I befriended captured one out of the swimming pool and Upon walking back from dinner one night in the dark, I used my flashlight and there were tons on and beside the pool . They need to do some pest control, but again I've never seen any Evidence of bugs at Casa Maat. Casa Maat is clean and well kept. Housekeeping does a wonderful job . Special shout out to Adrian (younger) and Zitalii at the pool for working VERY HARD to make sure guest had a positive experience. They literally do not go more than five minutes without refilling your cup. Thank you, JW Casa Maat for a wonderful experience.

The service and the food was amazing during our stay. We were lucky enough to have pretty much the same staff during our entire stay. They were completely attentive remembering our names and preferences for food and drink. Breakfast every morning was delicious with many offerings. Francisco was our principle butler and helped us with scheduling multiple services at the spa and various other needs for the room. He was quick to respond and definitely made us feel special during our time at Casa Maat. We are already looking to plan a trip back with our kids.