Between 23rd February and 1st of March 2024 we have been staying at the hotel Coral Los Alisios, Carretera Vieja a Guaza, 38627 Arona, Santa Cruz de Tenerife, Spain in room C407. My wife developed progressive bites from bedbugs due to the infestation with bedbugs in our room. I enclose pictures of the insects – bedbugs. Also, I attach pictures with the lesions that my wife suffered. Please take measures, it seems that many other tourists had the same complaint, and the hotel did not take complete action to solve this problem. We spoke with Ana Alonso the receptionist and she treated us like we were inventing this problem. The manager Joao Dunker refused to speak with us pretending to be outside the hotel. Another member of the staff Jose Guzman received our written complaint on 01.03.2024 at 12:40 and agreed to send it to the hotel management. At 15:00 another member of the staff Jesus Canelon agreed before our departure to the airport that he will speak to the manager about the reimbursement of our hotel stay because we had to throw away our belongings in order to prevent infestation of our home. We also informed the local tourism company iTravex about these facts and our tourism company from Romania. All our experience and these problems were also brought to the attention of Healthcare Ministry of Spain, Government of Canary Islands and we will continue being in contact with the authorities till these problems are solved. In these 48 hours the Hotel Coral Los Alisios did not find time to answer our previous email.