Pros: The property was very beautiful & clean. Family friendly. The staff were very welcoming. The pools & beaches were also very nice, spacious, & clean. There are many restaurants & bars to choose from for breakfast, lunch, & dinner. They offer room service, spa service, & have various shops to purchase gifts. The rooms are also very clean & quiet & we had a beautiful ocean view. If there’s any holidays, the have celebrations. We were there for Super Bowl & they hosted a nice watch party on the beach. For Valentine’s Day, they offered dining on the beach (for purchase) & other free activities.
Cons: The property is 45minutes to an hour away from Montego Bay. Be sure to book your taxi prior to arriving. If you want to explore, you will have to book an excursion or a taxi to take you into town since nothing is walking distance from the resort. I’d prefer to stay in Montego Bay my next visit. The a la carte restaurants book fast. We only got to make 2 reservations on the app during our 4night stay. We originally booked a one king bed room & ended up with a double bed room. It was very uncomfortable for me & my husband especially since i was 7months pregnant at the time. They didn’t change our room until late in the evening our last night there, which we declined. We notified the staff the 1st night of our room concerns.
But overall, it was a great 1st experience to Jamaica. I would like to sincerely thank the staff for their dedication & kindness to serve their guests.