The Hotel Lucerne, Autograph Collection
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lucerne
The Hotel Lucerne, Autograph Collection
Health Protected
No. 4 of Top Premium Hotels in Lucerne
Sempacherstrasse 14, Lucerne, Canton of Lucerne 6002, Switzerland
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With a stay at The Hotel Luzern, Autograph Collection, you'll be centrally located in Lucerne, within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This luxury hotel is 12.1 mi (19.5 km) from Burgenstock and 0.3 mi (0.5 km) from Museum Sammlung Rosengart.Show More
We Price Match
4.4/5Very Good·Cleanliness: 4.4
All 38 Reviews
Amenities
SkiingCasinoPublic ParkingCar Charging Facilities24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Buochs Airport
(17.4km)
Train: Rigi Kulm
(23.1km)
Landmarks: Jesuit Church, Lucerne
(370m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Corner Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
7
Penthouse Deluxe Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
7
Garden and Park Loft King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
3
Deluxe Twin Studio
2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
2
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
6
Penthouse Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
Deluxe King Studio
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Daily Housekeeping
Check Availability
Deluxe Studio
1 King bed or 2 Single bed
Has window
Non-smoking
Private Bathroom
TV
Daily Housekeeping
Cleaning Tools
Check Availability
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Guest Reviews(38)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Daqing
September 7, 2023
Great location. Small hotel and over priced. Room is OK. Very interesting room decoration.
DK2023
April 9, 2024
Nice staff and service.
Guest User
July 17, 2023
It is more convenient to leave Huaqiao
Original TextTranslation provided by Google
Guest User
July 30, 2023
very personal small hotel
Original TextTranslation provided by Google
Guest User
January 21, 2024
I prefer to write positive reviews but unfortunately, I cannot for this hotel. I hope the feedback can be taken as constructive so improvements can be made for future guests. The people at the front desk were friendly and helpful but the room was poorly designed. The designer was touted as a selling feature of the hotel unfortunately the design did not incorporate features that would make the room comfortable for guests. The lighting was so dim we routinely used the flashlight from our iPhones. The desk chair was too low for the desk and not adjustable. The chair was heavy and not on wheels so it could not be moved readily. There was not a USB port by the desk. The outlet near the desk was near the floor so not convenient for plugging in a laptop. The picture on the website showed a separation between the sleeping area and working area but this was not the way the room was arranged during our stay. They did not have their own wifi for guests. They use a Luzerne wide wifi which seems less safe to me.
Guest User
December 24, 2023
Great service from Mara. From the minute we walked in until we left she made us feel special. The location is good. The room was large but dark. The only thing that was disappointing was the gentleman on the front desk that told us to go downstairs to the restaurant for dinner. Not sure why he would suggest it. It was full of gnats and we could not eat because they were everywhere. I asked him if he knew afterwards and he said yes. Still don’t understand sending us there knowing we would have issues with all the gnats.
Guest User
December 18, 2023
Stayed two nights the staff was very friendly and the location is in a quiet neighborhood about 10 minutes from the train station. Short walk over to old town Room was very large and well appointed. The only bad thing was the lighting as not very good and the windows did not have blinds or drapes which made light at night a little bit of an issue Overall great location and staff with a large room with some quirks
Guest User
December 17, 2023
The management has no integrity. Due to a verified death in my family, we requested a refund; they were the ONLY management that absolutely refused. When I attempted to reschedule for a week later, they claimed they had no availability; this was a blatant untruth. I went on the app and booked a room; when I informed them of their inaccuracy, they claimed that I had been lucky (verbatim). They got the last laugh when they charged me 1900 francs (yes 1900) for my final night when other adjacent properties were charging 400 francs. Lastly - importantly - they have no fitness center ( you have to go down the street to one of the hotels that charge less). Further, their restaurant is in the basement; it has no view and no ambience whatsoever. Horrendous.
Guest User
September 25, 2023
Their advertisement on the Marriott web site said TOP Floor. The room was NOT on the top floor. Breakfast was a 2 star out of 5 with Poor service. The shower flooded. The floor in the shower was slippery (very dangerous). Simon on the front desk was very helpful. The location is very good. It's too bad they mislead Loyal long term Marriott guests. You should find a better place to stay where they do not lie about their rooms. And they admit they lied.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 2 years old and under | Free |
Children 3–11 years old | CHF 20.00 (approx. AU$ 34.23) per person |
Children 12–17 years old | CHF 35.00 (approx. AU$ 59.90) per person |
Adult | CHF 35.00 (approx. AU$ 59.90) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.4/5
Health & safety measures
- Hand sanitizers available in common areas
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
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Property Description
- Opened: 2015
- Renovated: 2022
- Number of Rooms: 30
With a stay at The Hotel Luzern, Autograph Collection, you'll be centrally located in Lucerne, within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This luxury hotel is 12.1 mi (19.5 km) from Burgenstock and 0.3 mi (0.5 km) from Museum Sammlung Rosengart.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Skiing
Casino
Public ParkingAdditional charge
Car Charging Facilities
24-Hour Front Desk
Wi-Fi in Public AreasFree
Restaurant
Restaurant
No additional info available
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