Lavande Hotel (Shanwei Lufeng Branch)

Lavande Hotel (Shanwei Lufeng Branch) Reviews

Lavande Hotel (Shanwei Lufeng Branch)

No.70 Longshan Avenue, Lufeng, Guangdong, ChinaView Hotel Details
Lavande Hotel (Shanwei Lufeng Branch)
Lavande Hotel (Shanwei Lufeng Branch)Lavande Hotel (Shanwei Lufeng Branch)Lavande Hotel (Shanwei Lufeng Branch)
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Guest Reviews of Lavande Hotel (Shanwei Lufeng Branch)

9.5/10
Outstanding
918 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(918)
Positive reviews(905)
Reviews with photos/video(372)
Awesome amenities(129)
Classy environment(93)
Friendly front desk staff(91)
Many amenities(48)
Near shopping area(34)
Delicious breakfast(31)
Convenient for shopping(28)
Negative reviews(13)
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Family
10 review
10/10
Outstanding
Posted on May 4, 2025
Good service! Hotel staff are kind and helpful. The night market is close to the hotel, and it is super convenient for us to have a big meal. We can listen to relaxing music when we have a bath, and it really makes me feel relaxed. Niceeee.... 房间装修简约温馨,配色柔和,搭配香薰氛围很治愈,床品柔软亲肤,睡眠体验极佳。服务态度超级好。
Response from Property: 【暖心花茶】【自助洗衣服務】【休閑書吧】尊敬的客人, 感謝您在百忙之中給我們五分好評,小麗們看到後都很激動,也倍受鼓舞,感謝您對我們的認可,對我們的支持,我們一定會更加努力,做出更優質的服務。
Dayanggegeok
Deluxe Double Room(2 beds)
Stayed in Dec 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 30, 2024
挺不错的好好好好好好好好hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Response from Property: 【免费停车场】【空气进化器】【慕斯床垫】小麗很用心的看了您的评论,觉得您说的很对,您放心,您提及的优点我们一定继续保持,并且不断提升,您指出的问题小麗也会认真反省改正的。小麗随时恭候您回来呦!!!
M304861****
River-view Double Room
Stayed in Oct 2023
Traveling with friends
10 review
10/10
Outstanding
Posted on Nov 29, 2023
The location is excellent. It’s very close to everywhere in Yanji. The staff are very polite and kind! Very good! The room is spacious and clean. I plan to stay here next time I go to Yanji! Highly recommend. The breakfast coupons provided are rich in variety and delicious.
Original textTranslated by Google
Response from Property: [Heartwarming Scented Tea] [Self-service Laundry Service] [Leisure Book Bar] Dear guests, thank you for giving us five points of praise despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your review. With our recognition and support, we will definitely work harder and provide better services.
M23320****
Deluxe Queen Room
Stayed in Aug 2023
Family
5 review
7.5/10
Posted on Oct 3, 2023
Stayed at Lavande again. The transportation is convenient and there is an underground parking lot. However, because the parking lot is too small and some vehicles are parked irregularly, it is difficult to get in and out. Maybe there are many people on holidays and it is still very noisy outside very late. The bathroom drainage is not very good and the washing It will be flooded for a long time, and I found a few corpses of German cockroaches, but everything else is fine😅
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
_WeChat60593****
Deluxe Queen Room
Stayed in Jul 2023
Business traveler
2 review
10/10
Outstanding
Posted on Aug 16, 2023
I always choose Lavande Hotel every time I go on a business trip. The rooms are comfortable and the environment is good, especially the hotel’s breakfast. I get up early when I’m on a business trip. The hotel has exquisite breakfast facilities. There are many types of meals and the taste is good. It is the first choice for business travelers. Good service attitude. Will come again in the future😀😀😀
Original textTranslated by Google
Response from Property: [Heartwarming Scented Tea] [Self-service Laundry Service] [Leisure Book Bar] Dear guests, thank you for giving us five points of praise despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your review. With our recognition and support, we will definitely work harder and provide better services.
Tangbutian.
Elegant Queen Room
Stayed in Jun 2023
Business traveler
11 review
2.0/10
Posted on Jul 21, 2023
I ordered it from Amap 160, but it said it couldn’t find the order and had to reorder it! There is also a deposit required for the room card, which is really a bad review! ! !
Original textTranslated by Google
Response from Property: [Reply from the General Manager] Dear guest, first of all, I am very sorry for bringing you a bad check-in experience. Xiaoli will also give you feedback on the situation and strengthen the training of service staff. If there is any problem during your stay, Any problems can be solved by contacting the front desk staff as soon as possible. I hope you can have a 100% check-in experience next time!
LZjianjiandandan
Family Room
Stayed in Jun 2023
Business traveler
10 review
10/10
Outstanding
Posted on Jul 5, 2023
The room is clean and tidy. The hotel is generally clean and tidy. The reception and service staff are very friendly. There is a snack street below the hotel with convenient transportation. Highly recommended.
Original textTranslated by Google
Response from Property: Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli.
Matalawangwei
Family Room
Stayed in Oct 2023
Traveling with friends
19 review
10/10
Outstanding
Posted on Dec 1, 2023
Facilities: Intelligent and complete Hygiene: clean Environment: Comfortable Service: The lady at the front desk in the evening was very nice and enthusiastically recommended nearby food.
Original textTranslated by Google
Response from Property: [Heartwarming Scented Tea] [Self-service Laundry Service] [Leisure Book Bar] Dear guests, thank you for giving us five points of praise despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your review. With our recognition and support, we will definitely work harder and provide better services.
M325754****
Elegant Queen Room
Stayed in Sep 2023
Business traveler
20 review
2.0/10
Posted on Oct 28, 2023
The sound insulation is so bad! Music was playing upstairs at 1am, and could be heard clearly downstairs. It was still playing at 3am, so I notified the handsome guy wearing glasses at the front desk to come over and help with the matter before it became quiet. I haven't fallen asleep for two hours. It's not dawn yet. I don't know where the sound of chopping meat comes from. There is also a clanking noise. It is so loud that I thought I was sleeping in a vegetable market! ! Also, when I used the room upgrade rights, Huang Mao said he didn't see it and charged me 25 yuan. The check-out card was refunded to me after I talked to the pretty girl at the front desk the next day.
Original textTranslated by Google
Response from Property: Dear guest, first of all, I am very sorry for bringing you a bad check-in experience. Xiaoli will also give you feedback on the situation and strengthen the training of service staff. If you have any questions during your stay, you can contact us as soon as possible. Contact the front desk partner immediately to resolve the issue for you.
M33601****
Family Room
Stayed in Jan 2023
Family
4 review
10/10
Outstanding
Posted on Feb 11, 2023
The service was excellent Environment: Sound insulation is good Hygiene: Clean and hygienic bathroom is large and comfortable
Original textTranslated by Google
Response from Property: Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli.
M15784****
River-view Double Room
Stayed in Apr 2023
Business traveler
22 review
5.0/10
Posted on May 21, 2023
Hygiene: not in place, and a flying cockroach appeared on the bedside in the middle of the night🪳 Environment: General Facilities: Average, no smart toilet Service: OK
Original textTranslated by Google
Response from Property: [Reply from the General Manager] Dear guest, first of all, I am very sorry for bringing you a bad check-in experience. Xiaoli will also give you feedback on the situation and strengthen the training of service staff. If there is any problem during your stay, Any problems can be solved by contacting the front desk staff as soon as possible. I hope you can have a 100% check-in experience next time!
320001****
Family Room
Stayed in Mar 2023
Traveling with friends
2 review
2.0/10
Posted on Apr 15, 2023
It's so noisy, the soundproofing is really speechless, I couldn't sleep well all night, there is a vegetable vendor downstairs, I woke up early in the morning and couldn't stop chopping meat, the motorcycles were also very loud at night, anyway, the rooms with my friends are very loud Influence! The waiter also said that it was their fault for not telling me earlier, and I really accepted it!
Original textTranslated by Google
Response from Property: The general manager of the hotel responded: Dear guest, Xiaofeng is extremely sorry for the bad feeling I have brought to you. Xiaofeng will immediately criticize and strengthen training for the current employees. In addition, we will promptly respond to the noise issues raised by the guest. The merchant downstairs is negotiating. We hope that you, the customer officer, can give Xiaofeng a chance to make corrections. I wish you a happy life and that your mood will not be affected by Xiaofeng's mistakes. I look forward to seeing you next time.
M222090****
Family Room
Stayed in Jul 2023
Family
1 review
10/10
Outstanding
Posted on Aug 7, 2023
The environment and service are very good!
Original textTranslated by Google
Response from Property: [Heartwarming Scented Tea] [Self-service Laundry Service] [Leisure Book Bar] Dear guests, thank you for giving us five points of praise despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your review. With our recognition and support, we will definitely work harder and provide better services.
Lidaguanren
Elegant Queen Room
Stayed in Sep 2025
Business traveler
4 review
10/10
Outstanding
Posted on Oct 15, 2025
作為經常出差的 “空中飛人”,這家酒店真的戳中了商務人士的所有需求!地理位置絕佳,步行100米不到就能到美食街,酒店旁邊還有 24 小時便利店買東西超省心。shamm前台工作人員響應迅速,有需求很快就能解決。晚上回到房間,隔音效果特別好,完全聽不到外界噪音,能好好休息恢復精力。商務出行選這裏,高效又安心
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Response from Property: 【暖心花茶】【自助洗衣服務】【休閑書吧】尊敬的客人, 感謝您在百忙之中給我們五分好評,小麗們看到後都很激動,也倍受鼓舞,感謝您對我們的認可,對我們的支持,我們一定會更加努力,做出更優質的服務。
M41794****
Elegant Queen Room
Stayed in Sep 2025
Couple
14 review
10/10
Outstanding
Posted on Oct 12, 2025
shann這次住的酒店太讓人驚喜了!前台工作人員辦理入住超高效,必須誇誇這家酒店的細節!環境佈置很有格調,公共區域的綠植和燈光讓人感覺很温馨;衞生絕對放心,地面無污漬,杯具都經過消毒,連地毯都沒有異味!設施新且好用
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Response from Property: 【暖心花茶】【自助洗衣服務】【休閑書吧】尊敬的客人, 感謝您在百忙之中給我們五分好評,小麗們看到後都很激動,也倍受鼓舞,感謝您對我們的認可,對我們的支持,我們一定會更加努力,做出更優質的服務。