Intersection of Kaiyuan Avenue and Jinchengzhai Street, Luolong District, Luoyang, Henan, 471000, ChinaView Hotel Details
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Guest Reviews of Holiday Inn Express Luoyang City Center
9.6/10
Excellent
1926 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.7
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All reviews(1926)
Positive reviews(1910)
Reviews with photos/video(274)
Easy to get around(388)
Convenient location(322)
Delicious breakfast(284)
Friendly front desk staff(275)
Close to metro(260)
Large rooms(163)
Perfect for business trips(51)
Tasty coffee(26)
Negative reviews(16)
Youyigeguniang1211
Superior Twin Room Larger Area
Stayed in Aug 2025
Family
12 review
9.2/10
Great
Posted on Sep 18, 2025
The hotel's breakfast was a delightful surprise! They offered both Chinese and Western dishes. All the baked goods were delicious, and the cooked dishes were light yet incredibly flavorful. The fruit and milk were very fresh, and the coffee was excellent, clearly made with quality beans. A special shout-out goes to Wang Huicheng from the restaurant team. She was incredibly friendly and enthusiastic, and extremely patient with children, providing a level of service on par with, if not exceeding, that of a five-star hotel. Truly fantastic!
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Express Luoyang Kaiyuan and for taking the time to share your experience. We are delighted to learn that you were satisfied with the breakfast quality and the service provided by restaurant staff member Wang Huicheng. Your praise is the greatest encouragement to our team. We will pass on your praise to Wang Huicheng and the catering team, and it will serve as a driving force for us to continuously improve our service quality. We look forward to bringing you a warm and comfortable stay again in the future! We wish you a happy stay! Holiday Inn Express Guest Care Team
M332025****
Superior 2-bed Room
Stayed in Aug 2025
Family
13 review
10/10
Outstanding
Posted on Sep 8, 2025
The hotel's location right next to the subway station made getting around incredibly convenient. Our room was spacious and clean, offering a wide, open view of Kaiyuan Avenue from the 11th floor. The breakfast spread was generous and very tasty. All the hotel facilities felt brand new. A big thank you to the front desk for the complimentary welcome fruit. It's also just a short distance from Kaiyuan Lake.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Holiday Inn Express Luoyang Kaiyuan and taking the time to share your stay experience! We are delighted to learn that you are satisfied with the hotel's convenient location, spacious rooms, hearty breakfast, and new facilities. Your affirmation is the greatest encouragement to our team, especially the details of the front desk service that made you feel warm, which makes us feel very gratified. We will continue to maintain our high standards of service quality and look forward to bringing you a pleasant stay experience again in the future. Wish you a pleasant journey! Holiday Inn Express Guest Care Team
298851****
Superior 2-bed Room
Stayed in Aug 2025
Family
4 review
10/10
Outstanding
Posted on Sep 5, 2025
The room was very spacious, and the breakfast was quite good. The location is super convenient for getting around, with a subway station right outside. Taxis are also inexpensive, which is great because we actually ended up taking taxis most of the time! It was so easy to get to all the tourist attractions.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Express Luoyang Kaiyuan and for taking the time to share your stay experience! We are delighted to learn that you were satisfied with the room space, breakfast quality, and transportation convenience. It is our honor to provide you with a comfortable experience during your trip! We look forward to welcoming you back in the future. Wish you a pleasant stay! Holiday Inn Express Guest Care Team
Qingchaoxiaosigua
Superior Queen Room
Stayed in Jul 2025
Family
7 review
9.5/10
Amazing
Posted on Aug 23, 2025
The service was very thoughtful, the breakfast selection was extensive, and the front desk even provided a complimentary room upgrade.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing to stay at Holiday Inn Express Luoyang and for taking the time to share your experience! We are delighted to know that you were satisfied with our attentive service and delicious breakfast; it is our honor to add a special touch to your trip. Thank you again for your support and positive feedback, and we look forward to welcoming you back in the near future! Have a pleasant trip! Holiday Inn Express Guest Care Team
liwe****
Superior 2-bed Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Aug 9, 2025
We chose the Holiday Inn Express by Kaiyuan in Luoyang for our family trip during the summer holidays. This particular branch in Luoyang is generally superior to the one in Luanchuan, and the service was fantastic.
The hotel's location is excellent. It's not far from the Longmen Grottoes and Luoyang Museum, and Yingtian Gate is also within a reasonable distance. Parking is a major convenience here, with two underground levels, which is far better than hotels in Luoyang's old town. My tip for visitors to Luoyang is to park your car here and then rely on taxis for sightseeing and dining; it's incredibly convenient.
Upon check-in, we received complimentary souvenirs and fruit, which was a very thoughtful gesture. We also got a room upgrade.
Breakfast is served until 10 AM and offers a great variety. A lovely touch was the complimentary old-fashioned popsicles available for guests to take from the lobby entrance on the first floor, perfect for cooling down in the summer heat.
Our room was very clean. We also noticed quite a few international guests staying at the hotel. Overall, we had a very pleasant stay.
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6/10
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Holiday Inn Express Luoyang City Center and taking the time to share such a detailed stay experience! We are very pleased to know that you are satisfied with the hotel's location, parking facilities and service details. Being able to provide thoughtful souvenirs and room upgrades for parent-child travel, so that you can enjoy refreshing old popsicles and rich breakfast choices, is exactly the embodiment of the service quality we pursue. We are deeply encouraged by your recognition of the cleanliness of the guest rooms and the observation of the diverse atmosphere of international tourists. Thank you again for your affirmation and practical suggestions for Holiday Inn Express Luoyang City Center, which will become an important reference for our continuous optimization of services. I sincerely look forward to creating unforgettable travel memories for you again when you visit Luoyang next time! I wish you a happy life! Holiday Inn Express Guest Care Team
203200****
Superior Twin Room Larger Area
Stayed in Jul 2025
Business traveler
29 review
10/10
Outstanding
Posted on Aug 13, 2025
Excellent stay! The room was spacious, and the breakfast spread was generous. The meeting nearby was very productive, making this a truly worthwhile trip.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing to stay at Holiday Inn Express Luoyang and for taking the time to share your experience! We are delighted to know that you were satisfied with the spaciousness of your room and the quality of the breakfast. It is our honor to make your business trip more comfortable. Thank you again for your positive feedback, and we look forward to continuing to provide you with excellent accommodation experiences in the future! Have a pleasant trip! Holiday Inn Express Guest Care Team
M21794****
Superior 2-bed Room
Stayed in Jul 2025
Family
10 review
10/10
Outstanding
Posted on Aug 14, 2025
Facilities: Fully equipped.
Cleanliness: Very clean.
Service: The service was amazing! This hotel seems to be popular with international travelers, and Luoyang truly is a wonderful place.
Environment: Located in the new district, it was very quiet for sleeping. The breakfast spread was incredibly generous and varied.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Holiday Inn Express Luoyang and for taking the time to share your experience! We are delighted to hear that you were satisfied with the hotel's facilities, cleanliness, and service, and we also appreciate your fondness for the city of Luoyang. Your positive feedback is our greatest encouragement, and we will continue to maintain high standards to provide every guest with a superior accommodation experience. We look forward to welcoming you back again in the future! Have a wonderful time, Holiday Inn Express Guest Care Team
Ligong28
Superior Twin Room Larger Area
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 11, 2025
My family of three stayed in a twin room on the 15th floor. It had excellent natural light and a very practical, well-designed layout. The hotel is conveniently located right outside Citizen's Home Metro Exit D, making it easy to take Tourist Metro Lines 1 and 2 to visit many major attractions in the city. Plus, there are plenty of shared e-scooters/bikes right outside, offering a convenient and affordable way to get around. Parking is available right beneath the hotel, with two spacious underground levels providing ample spots. The breakfast spread was extensive, and dishes were replenished quickly; the beef noodle soup, in particular, was absolutely outstanding. The hotel environment is pleasant, and the staff are very courteous. Complimentary bottled water is available on every floor, and the lobby on the first floor even offers free traditional ice pops and mini puddings – a delightful touch! For a hotel in its category, it offers fantastic value for money. I hope to stay here again next time I visit Shendu (Luoyang).
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Holiday Inn Express Luoyang and for taking the time to share such a detailed review! We are delighted to hear that you were satisfied with the natural light, layout, and convenient location of the twin room on the 15th floor. Your positive feedback is a great encouragement to our team. The hotel always prioritizes guest comfort, and we will continue to maintain and improve upon the details you mentioned, such as the quality of the breakfast, parking convenience, and lobby refreshment service. It is our honor to add to your family's wonderful memories, and we look forward to providing you with the same excellent accommodation experience on your next visit to Luoyang. Have a wonderful stay! Holiday Inn Express Guest Care Team
Shangdizhitong
Superior 2-bed Room
Stayed in Jul 2025
Family
39 review
10/10
Outstanding
Posted on Aug 9, 2025
I had a very satisfying stay. It's no wonder this Kaiyuan's lobby is adorned with so many Golden Dragon and Silver Dragon trophies. A hotel's genuine commitment to its guests isn't just reflected in the rooms; you can feel it from the moment you step in, lugging your bags and feeling weary. The complimentary tea and refreshments at the front desk, the regularly replenished bottled water in the elevator areas, the bright and open corridors, and the 24-hour self-service laundry facilities – all these details truly showcase this Kaiyuan's exceptional standards and thoughtful guest experience. I will definitely choose to stay at this Kaiyuan again on my next visit to Luoyang.
Original textTranslated by Google
Response from Property: 親愛的客人,您好!非常感謝您選擇入住洛陽開元智選假日酒店,並抽出寶貴時間分享您的入住體驗!我們很高興得知您對酒店大堂的貼心服務、前台的茶飲冷櫃、電梯間的礦泉水補給以及24小時自助洗烘設施都感到滿意。您的認可是對我們服務團隊最大的鼓勵,我們將繼續保持對細節的關注,為每位客人創造更舒適的住宿體驗。再次感謝您的支持與肯定,期待在您下次光臨洛陽時能繼續為您提供温馨周到的服務!祝您生活愉快!智選假日賓客關懷團隊
203959****
Superior 2-bed Room
Stayed in Jun 2025
Family
26 review
10/10
Outstanding
Posted on Jul 29, 2025
Excellent hotel. Superb location right by the subway station. The breakfast spread was fantastic, and my wife was thoroughly impressed.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing to stay at Holiday Inn Express Luoyang and for taking the time to share your experience! We are delighted to hear that you were satisfied with the hotel's location and breakfast, and we are especially pleased with your wife's feedback. It is our honor to add to your comfort and enjoyment of your stay! We look forward to welcoming you back in the near future and wish you a pleasant stay! Holiday Inn Express Guest Care Team
Anonymous User
Superior Twin Room Larger Area
Stayed in Jun 2025
Business traveler
58 review
10/10
Outstanding
Posted on Sep 12, 2025
First off, I have to commend the hotel's location. Can you believe it? You literally step out of the subway exit and you're right in the hotel lobby! You can't beat that for convenience. As for the hotel's cleanliness, it was absolutely impeccable.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Express Luoyang Kaiyuan and for taking the time to share your experience. We are delighted to learn that you are satisfied with the hotel's location and cleanliness. Your affirmation is the greatest encouragement to our work. We will continue to maintain high standards and provide a comfortable accommodation environment for every guest. We look forward to serving you again in the future! We wish you a pleasant trip! Holiday Inn Express Guest Care Team
1390108****
Superior Twin Room Larger Area
Stayed in Jun 2025
Business traveler
86 review
10/10
Outstanding
Posted on Jul 31, 2025
The rooms were spotless, and the front desk service was excellent. We even received a complimentary upgrade to a deluxe room. The location is incredibly convenient for dining, shopping, and getting around. The breakfast spread was generous, and the restaurant staff were very welcoming. We checked in quite late, and the following day, we had unfortunately missed the regular breakfast hours. However, the restaurant staff went above and beyond, staying late to ensure we still got breakfast. We're truly grateful for their exceptional service!
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Holiday Inn Express Luoyang Kaiyuan and for taking the time to share your stay experience! We are delighted to learn that you were satisfied with the cleanliness of the room, the front desk service, and the breakfast experience. We are especially pleased to learn that the attentive service of our restaurant colleagues made you feel warm and attentive. Your recognition is our greatest motivation to continue to improve our service. We look forward to creating a pleasant stay for you again in the near future! We wish you a happy life! Holiday Inn Express Guest Care Team
M520446****
Superior Queen Room
Stayed in May 2025
Business traveler
4 review
9.5/10
Amazing
Posted on Jun 4, 2025
While Luoyang has plenty of hotels, prominent, well-established 4 or 5-star properties are quite rare. This international chain business hotel is centrally located, attracts many international guests, and boasts ample parking in its underground garage. Both the facilities and service are excellent, offering great value for money! The front desk service, in particular, is exceptional, making it a solid choice for either business trips or leisure travel.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Holiday Inn Express Luoyang Kaiyuan as your home away from home. Our friendly and enthusiastic staff, with their sincere smiles and attentive service, will add a touch of color to your journey. The rich and delicious buffet breakfast, which brings together the essence of global cuisine, will let you start a wonderful day with a feast for your taste buds. Self-service laundry facilities, self-service business center, and free parking provide convenient travel for you to enjoy comfort and convenience. We sincerely invite you to visit again! I wish you good luck in your work and everything goes well! Holiday Inn Express Guest Care Team
M886447****
Superior Queen Room
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 22, 2025
Lily was fantastic! The ambiance was wonderful.
Original textTranslated by Google
Response from Property: 親愛的客人,您好!感謝您選擇入住洛陽開元智選假日酒店,並抽出寶貴時間分享您的入住體驗!我們非常高興得知您對酒店環境感到滿意,您的肯定是我們不斷提升服務品質的最大動力。期待未來能再次為您帶來舒適的入住體驗!祝您生活愉快!智選假日賓客關懷團隊
1897168****
Superior Queen Room
Stayed in Jul 2025
Business traveler
29 review
10/10
Outstanding
Posted on Aug 21, 2025
Excellent service from He at the front desk.
Original textTranslated by Google
Response from Property: 親愛的客人,您好!非常感謝您選擇入住洛陽開元智選假日酒店,並分享您的入住體驗!我們很高興得知您對前台小何的服務感到滿意,您的肯定對我們團隊是莫大的鼓勵。我們將繼續保持優質服務水準,期待未來能再次為您帶來愉快的入住體驗!祝您諸事順意,闔家幸福!智選假日賓客關懷團隊