Lushan Tianhai Baitang Hotel(Guling Street Cableway Station Store)

This is the worst hotel experience I have ever had. First of all, the location of the hotel is really good. It is very close to the cableway station and the main street. You can go shopping in Couling Town at night, and the hotel also has a special car to pick you up. When I checked in, I was told that it was The reason why I booked online was that the rooms on the first floor were also marked. Maybe I was careless and didn't see it, but it's not cheap. I booked two standard rooms for nearly 1,200, which is not cheap, but I was speechless as soon as I entered the room. The smell is very pungent, and the corridor outside smells like garbage. There is only a small window at the top of the room. It is impossible to live in without ventilation. I thought I would just endure it for one night. After checking in, I went to visit the attractions. In the evening I turned on the air conditioner when I got back. After washing up, I found that the air conditioner was not cooling. I called the front desk after ten o'clock, but it was still not resolved at twelve o'clock. They said that the maintenance technician was down the mountain and there was nothing they could do. First, they arranged for the hotel technician to check the equipment. In the end, they just We were given a fan to make do with. We had children with us. The adults could hold on by blowing the fan, but the children were worried about catching a cold. Our appeal was very simple. The air conditioner was broken and we were asked to change rooms. The hotel told us that there was no room. Such a big hotel did not have a spare room. I was speechless. Finally, we complained to Ctrip to refund our order, and we were told that the hotel did not agree. , we persisted like this for one night, almost without much sleep, which greatly affected our schedule for the next day.