Guest User
February 20, 2024
To be honest, I really don’t want to leave a review. If I leave a review, the store owner won’t be happy. If I don’t leave a review, I’ll feel uncomfortable. I struggled with it for a few days and finally made up my mind to leave a review.
First service: The guy was very nice when checking in and upgraded the room for free. Thank you very much. There is no service at other times, and the waiters in the store are all young men (maybe it is a folk custom opened by several young men). No one has a smile, and they will not take the initiative to say hello. To be honest, it is quite rude. We wanted to go out separately and asked the waiter for an extra room card. The waiter said that there was no extra room card and that they would open the door when needed. However, we saw many room cards at the front desk at different times.
Second room: We stayed in a standard room with a balcony. The hygiene was okay, our two rooms were quite clean, and we didn't encounter any particularly dirty conditions as mentioned on the Internet. However, the lighting in the room was very dim, the TV couldn't be smaller, there were no smart facilities in the room, the room was very small, and the door was simple.
Third location: The location is not very convenient. You have to walk a short distance to go to the main street or take a car, and this road is all uphill. It is very difficult for older people to walk.
Fourth breakfast: Breakfast is relatively okay, there are not many varieties, but the taste is okay, this is acceptable.
On the first day, we stayed in a B&B very close to his home. Because the rooms were all booked for the second day, we carefully selected this B&B, but we were extremely disappointed. I would like to ask Ctrip: do you read the reviews everyone writes? Are you asking about the authenticity of the reviews? Some guests write reviews that are so good that they are truly speechless!
In fact, the current conditions in Lushan are not as bad as they were more than ten years ago, and we are fully equipped to improve the hotel. I hope the hotel owner can reflect on himself after reading my review. Even if the hardware facilities cannot be changed, can they improve the service and attitude? Adjust it well so that guests will relatively ignore the hardware facilities. To be honest, the check-in experience this time is really not good!
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