Shijiazhuang Luxury Hotels

"Overall a great hotel, and we loved our room and the swimming pool (the changing rooms and showers are amazing!) but there were some issues. Our door cards constantly stopped working even though we told the staff every time we extended our booking. The gym was much too hot, almost too hot to work out in. The shower in the room was not hot enough and the water temperature fluctuated a lot. Breakfast was very disappointing; the breakfast room so freezing that a lot of people had to wear their coats to breakfast and a lot of the food was cold even at 7.30am. The service at breakfast was poor and there was little good western food. Undeniably the view is absolutely stunning though. The worst thing was the internet, which even for Chinese websites was extremely slow, and that more than anything else spoiled our stay."

"I had the pleasure of staying at the Intercontinental Hotel in the beautiful city of Shijiazhuang for three nights, and I must say, it was an exceptional experience. From the moment I arrived, I was impressed by the warm welcome and the outstanding service throughout my stay. The hotel itself is stunning, modern, clean, and well-maintained, offering both comfort and luxury. But what truly made my stay memorable was the hospitality of the staff. Everyone I encountered was kind, courteous, and eager to help. A special thanks to Vivian, the staff member who attended to me during my stay. She was incredibly professional, friendly, and went above and beyond to ensure I had everything I needed. Her attentiveness truly stood out and made a lasting impression. I highly recommend Intercontinental Hotel Shijiazhuang to anyone visiting the city. It’s a perfect blend of elegance and genuine hospitality."

"The room was clean and tidy, with complete facilities, and welcome fruit and sugar-free pear juice were given as gifts. The customer service called in advance to understand the accommodation needs and reserved a parking space. The hotel has its own parking lot, and the staff arranged every car entering in a timely manner, which was very orderly."

"The experience of staying at Yunzhen Century is very good. What impressed me most during this stay was the service in the breakfast restaurant. Every employee has a strong sense of service and is very professional. When I went to the pancake stall to pick up the food, the chef 👨🏻🍳 was very enthusiastic. The restaurant manager XingChao introduced other delicious dishes and let me taste the delicious bean porridge. After I sat down at the table, Feng Jing brought freshly ground Italian coffee to me, and manager XiaoHao also brought delicious beef porridge. When I asked if I was leaving the hotel immediately, he also prepared water and wet wipes for my use when I left the hotel. It is really a hotel with super service🏨, I recommend it to everyone [strong][strong][strong]"

"The hotel is located in the city center, and there is a subway station just outside for easy travel. The reservation department called in advance to arrange the room. The hotel check-in was fast, the room was clean, and fruits were given. The hotel staff was very enthusiastic and the service was very considerate. I will choose Ximei Hotel again on my next business trip."

"**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures** Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us. The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests. Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night. On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area. However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight. In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest."

"The hotel is located in the city center, with convenient transportation and ample parking spaces. It is not far from the Hebei Museum and many delicious restaurants. The room is large, the high floor has a wide view, the accommodation is comfortable, and the facilities such as the gym, swimming pool, and restaurant are complete. The free fruit and children's toiletries kit are very thoughtful. However, the hotel's furniture and facilities are a bit old, and perhaps due to the excessive work pressure, the front desk staff rarely smile."

"The most interesting thing was that when I just entered the hotel, I saw a very low-quality Beijing-licensed car. First of all, the quality was indeed low, and then the staff at the door said, ”Don't look at it as a Beijing-licensed car, these cars have the lowest quality”... I think there is nothing wrong with what he said. Look at the impression it leaves on outsiders, but I suggest that the driver's ID card be displayed on his car in the future so that people can see where the driver is from and they will understand. Those who understand will understand... Don't always drive a Beijing-licensed car to make Beijingers hate you... Let's get back to the point. The hotel environment is nothing to say. The elders said that it can be compared with the Taihu Hotel in Wuxi. It should be very beautiful when the lights are on at night, but time was too tight and I didn't have time to walk around the hotel... The hotel service is very poor, especially the service in the Chinese restaurant, which can be described as unbearable. The details are written in the restaurant reviews... And when you need something during your stay and contact the waiter, it is often not delivered. You need to make several calls and it takes a long time before it is delivered. I think this hotel is probably endorsed by the government, otherwise it shouldn't be so bad. Care about reputation... The breakfast level is low in this level of hotel, not many varieties, and the grade is not high... The hardware facilities are OK, but the corridor is illuminated by the skylight, and it will be dim at night... It was 10 o'clock in the evening on the second day of check-in, and the hotel's automatic sprinkler for watering the flowers was still on, absolutely disgusting. I called the front desk and at first they said it was not their hotel's responsibility and asked me to call 12345. It was really ridiculous... Later they said it was their hotel's responsibility and asked the construction workers to turn it off. It took half an hour and two calls to turn it off. The service is really ridiculous... The software needs to be greatly improved. In summary, the park environment is among the best in this level of hotel, and the service is also very bad in this level of hotel... However, we lived on the third floor, and the service attitude of the female waiter who cleaned the room was particularly good. I don't know her name. I really want to praise her. When I asked her, she just said to give the hotel a good review. Not every one of her colleagues can make people feel at home like her... Figure 2 shows the place where watering was still on at 10 o'clock in the evening..."

"Everything is very good, especially the hotel environment is very beautiful, and they also organized study tours. I encountered several lawn weddings, and the holiday was wonderful. There were wedding banquets every day during the holiday, and guests could only choose to eat at the buffet. There were only a few tables in the cafe where you could order food, and the remaining half of the tables were empty, saying that you could not eat at them, so you had to eat at the buffet. But you can't eat at the buffet all the time during your stay. I hope this aspect can be more flexible."

"High grade, extremely cost-effective, one bedroom and one living room, equivalent to a suite!"