Londoner Grand, a Luxury Collection Hotel, Macao

I made a last-minute decision to stay at The Londoner Macao. After booking, I read some negative reviews, and honestly, I was a bit anxious for several hours before checking in and entering my room. I worried about long waits after check-in, strange odors in the room, and poor soundproofing, among other things. However, my experience was completely different. The front desk staff were polite and enthusiastic, and the room was clean, tidy, and completely free of any odors. The housekeeping staff work incredibly hard; while waiting for the elevator, I saw an auntie tirelessly cleaning rooms and even running to retrieve items on the floor. They clearly want to minimize guest waiting times. It's truly commendable that they're working on the front lines during a holiday when most people are with their families. For those who say the rooms are small, I'd suggest comparing them to hotels in Hong Kong at a similar price point. For what you pay at The Londoner Macao, you'd only get an old, super tiny room in Hong Kong. So, the service and facilities at The Londoner Macao are indeed excellent, and I highly recommend it. I'll definitely choose The Londoner Macao again on my next trip to Macau!