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Grand Hyatt Macau

City of Dreams, Estrada do Istmo, Cotai, Macau, 999078, China180 m from Cotai East subway stationShow on map
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Hotel Reviews

4.7/5Outstanding

Great swimming pool, Classy environment

4,729 reviews

Most Popular Amenities

Wi-Fi in designated areas

Airport Shuttle Service

Airport pickup service

Restaurant

Café

Hotel Location

  • Cotai East180 m
  • East Asian Games850 m
  • Macau International Airport3.17 km
  • Jinwan Airport35.09 km
  • Zhuhai Railway Station11.55 km
  • Zhuhai North Railway Station35.62 km
  • Taipa2.4 km
  • City centre7.85 km

Hotel Description

  • Opened: 2009
  • Number of Rooms: 791
Discover a grand Macau hotel experience. The 5 star luxury hotel is located in the Cotai area between the islands of Coloane and Taipa, off the tip of Macau Peninsula, China. Our Cotai hotel is part of the City of Dreams urban resort, integrating entertainment, dining, spa services, fitness facilities and shopping options. Relax and unwind in 791 luxury Macau rooms and suites with spectacular views over Cotai and the west banks of Pearl River. With well-equipped MICE facilities and signature restaurants, Grand Hyatt Macau promises to provide magnificent services to every guest visiting the cosmopolitan cultural city of Macau, China. Enjoy easy access to the hotel from Macau and Taipa ferry terminals, China Border Gate and Macau International Airport.

Services & Amenities

    Internet
    • Wi-Fi in designated areasFree
    Transportation Services
    • Drop-off Service (Airport)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Airport pickup service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Pickup Service(Bus/Train Station)
    • Airport Shuttle ServiceFree
    • Shuttle service to nearby landmarks
    • Car rental
    • Bicycle rental
    Front Desk Services
    • Bellmen
    • Luggage storageFree
    • Front desk safe
    • Valet parking(Additional fee)
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    • Tourist mapFree
    • Postal service
    • Pay once for all purchases at check out
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    General
    • Heating
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio System & Speakers
    • Designated Smoking Area
    • ATM
    • Accessible rooms
    • Non-smoking public areas
    • Non-smoking floor
    • CCTV in public areas
    • Security alarm
    • Smoke alarm
    Business Services
    • Meeting rooms
    • Business services
    • Multimedia system
    • Exhibition hall
    • Fax/copying service
    • Multi-function room
    Other
    • Laundry service (off-site)
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    • Security staff
    Cleaning Services
    • Laundry room
    • Cleaning equipment
    • Ironing service
    • Room Cleaned: Daily
    • Towels replaced: Daily
    • Toothbrush Set replaced: Daily
    • Bedsheet changed: Daily
    • Room Cleaned: Per stay
    • Towels replaced: Per stay
    • Toothbrush Set replaced: Per stay
    • Bedsheet changed: Per stay
    • Laundry service
    Activities
    • Outdoor swimming poolFree
    • Beach/pool sun umbrellasFree
    • Water sports
    • Tennis
    • Casino
    • Swimming pool toys
    • Children's pool
    • Heated pool
    Public Area
    • Mini shopping mall
    • Lobby seating area
    • Gift shop
    Health & Wellness
    • Gym
    • Foot massage
    • Sauna
    • Spa
    • Massage
    • Sunbathing area
    • Beauty salon
    • Facials
    • Hair styling/treatments
    • Hair cutting
    • Hair dyeing
    • Body treatments
    • Exfoliation
    Kid's Facilities
    • Kids’ Playground
    • Kids’ Toothbrush
    • Kids’ bathrobes
    • Kids’ slippers
    • Kids’ club
    • Baby strollers
    Additional Facilities
    • Fire alarm
    • Security system
    • Fire extinguisher
    • First aid kit
    • Iron/clothes steamer
    • Ventilation system
    • Humidifier

    Need to Know

    Important
    Adding or changing of guest names is not accepted by this hotel.
    Important City Info
    The hotel does not accept children under 18 years of age staying alone without being accompanied by an adult.
    Hotel Notes
    In light of COVID-19 and for precautionary measures, some of the hotel’s restaurants, bars and recreational facilities may have limited services. Grand Club Lounge offers breakfast from 7:30 AM to 11:00 AM. All day refreshment, afternoon tea and evening cocktail will be served at Lobby Lounge. Please visit our News + Events page for details. Please visit Macao Government Tourism Office website for the latest measures from the Macau SAR Government before making reservation and travelling.[1 Apr 2020 - 31 Dec 2020]

    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 11:00
    Children and Extra Beds

    Children are welcome at this hotel.

  • Using Existing Beds
  • For each room, a maximum of 2 children 12 years old and under can use existing beds.

    • Children 5 years old and under
      BreakfastIncluded
      FeeFree
    • Children between 6-12 years old
      BreakfastIncluded
      FeeHK$148.00 (approx. AU$26.36) per person per night
  • Extra bed:
  • Extra beds cannot be added

    Cribs cannot be added

    • Notes
    • Child and extra bed policies vary by room, each room rate is for a specific number of guests. Additional fees may be charged for accompanying children and additional guests. For details, please confirm with the hotel.

        Breakfast
        • Breakfast TypeWestern
        • MenuBuffet
        • FeeHK$296.00 (Approximately AU$52.71) /person
        • Business Hours07:00-11:00 [Mon - Sun]
        Parking
        • Reservation unavailable: private parking is available on site (additional charge), HK$40.00 (approx. AU$7.13) per hour.

        Pets

        No pets allowed.

        Paying at the Hotel

        The following payment methods are accepted by the hotel:

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