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Sheraton Grand Macao, Cotai Strip

Estrada do Istmo. s/n, Cotai, Macau, 999078, China990 m from Cotai East subway stationShow on map
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Hotel Reviews

4.6/5Outstanding

Delicious buffet, Great value for money

47,138 reviews

Most Popular Amenities

Wi-Fi in designated areas

Airport Shuttle Service

Restaurant

Café

Bar

Hotel Location

  • Cotai East990 m
  • Lotus Checkpoint1.04 km
  • Macau International Airport4.11 km
  • Heliport8.54 km
  • Zhuhai Railway Station12.45 km
  • Zhuhai North Railway Station36.51 km
  • Taipa2.85 km
  • City centre8.2 km

    Hotel Description

    • Opened: 2012
    • Number of Rooms: 4001
    The Sheraton Grand Macao, Cotai Strip is a five-star hotel situated at Sands Cotai Central, and grants guests easy access to shopping, dining and entertainment areas. The Macau International Airport is only 2 km (1.2 mi) away.This deluxe Macao hotel offers rooms and suites outfitted with a variety of amenities like 42-inch flat screen TVs, tea/coffee makers, electronic safes, iron/ironing boards and hair dryers. In terms of dining, guests may sample fresh seafood and local specialties at Yum Cha, and enjoy foods of international flavors at Feast. The Palms features tea, drinks and live entertainment. The Pool Cafés provide guests with various dining and beverage options.To organize events like dinners, weddings and conferences, planners will find at their disposal variously-sized ballrooms complete with state-of-the-art audiovisual technology including simultaneous interpretation system.This Sheraton Macao hotel offers a range of recreation and entertainment options. Guests may take a refreshing dip is one of three outdoor pools with cabanas, pay a visit to the shopping mall, or work out in the Fitness Center. For children, the Kid's Zone is a nice venue to enjoy themselves.

    Services & Amenities

      Internet
      • Wi-Fi in designated areasFree
      Transportation Services
      • Airport Shuttle ServiceFree
      • Shuttle service to nearby landmarksFree
      Front Desk Services
      • Luggage storageFree
      • Front desk safe
      • Valet parking(Additional fee)
      • Duty manager (24 hours)
      • Concierge service
      • Attraction ticket service
      • Wake-up call
      • Credit cards accepted
      • Express check-in/checkout
      • Currency exchange
      • Front desk (24 hours)
      • Doorman
      • Tourist mapFree
      • Postal service
      • Private check-in/checkout
      Food & Drink
      • Restaurant
      • Café
      • Room service
      • Bar
      General
      • Elevator
      • Executive floor
      • Executive lounge
      • Lobby bar
      • Designated Smoking Area
      • ATM
      • Non-smoking floor
      Business Services
      • Meeting rooms
      • Business center
      • Multi-function room
      Other
      • Multilingual staff
      • Wedding service
      Cleaning Services
      • Laundry service
      Activities
      • Outdoor swimming poolFree
      Public Area
      • Mini shopping mall
      Health & Wellness
      • Gym
      • Sauna
      • Spa
      • Beauty salon

      Need to Know

      Important
      Changing guests will be charged an additional fee. Some rooms are non-changeable of guest names. If you have such requirement, please confirm with the hotel in advance.
      Guests are required to pay a refundable deposit of HKD 1,000 per room per night upon check-in. Please note that guests are not allowed to use the UnionPay card issued in China to pay the deposit.
      Important City Info
      The hotel does not accept children under 18 years of age staying alone without being accompanied by an adult.
      Hotel Notes
      In light of COVID-19 and for precautionary measures, all breakfast would be changed to in-room dining as there is no breakfast provided by restaurant.[30 Jul 2020 - 30 Sep 2020]
      Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Kindly note that the hotel does not accept third party payment unless a payment authorization form is provided to the hotel. To obtain the payment authorization form, contact the hotel’s room reservations directly and complete the authorization form at least 5 working days prior to the arrival. Should you need further assistance, please feel free to contact hotel by phone call or e-mail.

      Hotel Policy

      Check-in and Check-out
      • Check-in from 15:00
      • Check-out before 11:00
      Children and Extra Beds

      Children are welcome at this hotel.

    • Using Existing Beds
    • For each room, 1 child 12 years old and under can use existing beds.

      • Children 5 years old and under
        BreakfastIncluded
        FeeFree
      • Children between 6-12 years old
        BreakfastNot included
        FeeFree
      • Children between 6-12 years old
        BreakfastIncluded
        FeeHK$135.00 (approx. AU$24.31) per person per night
    • Extra bed:
    • Max. 1 extra bed and 1 crib per room.

      • Children 2 years old and under
        BreakfastNot included
        FeeFree
      • Children between 3-5 years old
        BreakfastNot included
        FeeHK$345.00 (approx. AU$62.12) per person per night
      • Children between 6-12 years old
        BreakfastNot included
        FeeHK$345.00 (approx. AU$62.12) per person per night
    • Notes
    • Children aged over 12 years old will be charged as adults. Children must be accompanied by an adult to have the breakfast, and this adult must have booked a room with breakfast or have already purchased a breakfast.

      Child and extra bed policies vary by room, each room rate is for a specific number of guests. Additional fees may be charged for accompanying children and additional guests. For details, please confirm with the hotel.

        Breakfast
        • MenuBuffet
        • FeeHK$273.00 (Approximately AU$49.16) /person
        • Business Hours06:30-10:30 [Mon - Sun]
        Parking
        • Reservation needed: private parking is available on site (additional charge), HK$25.00 (approx. AU$4.51) per hour.
        • Reservation needed: private parking is available on site (additional charge), HK$300.00 (approx. AU$54.02) per day.

        Pets

        No pets allowed.

        Paying at the Hotel

        The following payment methods are accepted by the hotel:

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