The Marco Polo

Good for a stop over

Place is old and falling apart bed was so soft you sunk into it and most of the lights in room didn’t work. Ac struggled as well

Great bed. Great staff. Good restaurants only a short drive away. Clean. No wardrobe. But did not need one

Staff were very pleasant on my arrival Rooms were very clean Priced accordingly Only stayed 1 night as I was passing through but will definitely stay again if the opportunity presents itself in the future

Upstairs room with coffee machine, no pods, empty dirty pod left in machine, no extra pillows. Used razor plastic safety left on bathroom floor. Bathroom door had large kick hole in back of it. Checked in and popped bags in room and left for many hours returning late at night to find all above issues so unable to complain at late hour and early check out. Have stayed many times at marco, never with this experience.

The room itself was actually pretty good. Pity no foxtel or anything. No pool or spa as advertised which was a big let down. Had to leave early and requested a refund for the one night we couldn't stay as we had a family emergency and have to leave at 6am so we werent even there for 18 hours yet charged for the full 2 nights and absolutely no empthy. I only wanted a refund for the night we didnt stay , so half my money back. But nope they dont care and are happy to jist keep my money. In these tough times youd think they would have a little compassion and refund the 1 night but nope. They dont care. Just money himgry like everyone else and wont help you at all. Even though it lacks the pool and spa as advertised. Wont be going back ever again and will make sure others dont ever stay there. :( if it wasnt for that fact they would have got a great review as the room is pretty good. Sad ending to a great holiday.

No extra pillows available .no cupboard to hang cloths no cuttelery in room . Would have expected better at the price

The most amazingly comfortable bed. Lovely relaxing decor. Quick simple check in. Good value

We stayed in family room which could have slept 5 with ease. The rooms were well maintained, had aircon that worked and bathrooms that were clean with great shower water pressure. We would happily stay again.