Hotel Madrid Chamartín Affiliated by Meliá Reviews
Hotel Madrid Chamartín Affiliated by Meliá
C. de Mauricio Ravel, 10, Chamartin, Madrid, Community Of Madrid 28046, SpainView hotel details
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Guest Reviews of Hotel Madrid Chamartín Affiliated by Meliá
8.8/10
Very good
40 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.0
Service8.7
Cleanliness9.0
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All reviews(40)
Positive reviews(40)
Reviews with photos/video(7)
Delicious breakfast(16)
Awesome rooms(11)
Awesome stay(9)
Great service(9)
Close to train station(8)
Easy to get around(7)
Convenient location(7)
tacgp
Premium Double Room with Lounge
Stayed in Mar 2026
Business traveler
10 reviews
9.0/10
Great
Posted on Apr 24, 2026
The room is very good and the breakfast too. The reception staff was very helpful and nice. I would recommend it.
Response from Property: Dear Guest,Please accept our thanks for your kind review regarding your stay at Hotel Madrid Chamartín.We are delighted that our well-appointed rooms provided comfort during your stay.It’s a pleasure to know our breakfast offerings met your expectations with their quality and variety.Our reception team takes great pride in delivering attentive service, and your recognition of their efforts is deeply appreciated.We look forward to welcoming you back. Kind regards,Laura L., Madrid Chamartín AbM Team
Guest User
Standard Room
Stayed in Feb 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Mar 8, 2026
Great location, and the breakfast buffet was excellent. Everything was very clean. My only complaint is that the TV and hairdryer weren't working.
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Response from Property: Estimado huésped, Nos apena que su estancia en el Hotel Madrid Chamartín, Affiliated by Meliá no haya sido como esperaba.Nos complace que nuestra ubicación cercana a puntos clave haya facilitado su exploración de la ciudad.El buffet de desayuno está diseñado para ofrecer variedad y calidad, adaptado a diferentes preferencias.Lamentamos los inconvenientes con el funcionamiento de la televisión y el secador durante su estancia.Estos aspectos son esenciales para el confort, por lo que verificaremos su correcto mantenimiento.Esperando volver a hospedarle en otra ocasión, le enviamos nuestros más cordiales saludos,Martina P.,Hotel Madrid Chamartín, AbM Team
Guest User
Standard Room
Stayed in Dec 2025
Traveling with friends
1 reviews
6.0/10
Posted on Feb 1, 2026
The breakfast was really good and location, sadly the hotel is a bit tired. The room ok ( although the floor uneven) the beds were terrible, I had to sleep on the floor because we have arrived very late and we thought all the beds were the same so what was the point of saying anything. In fact in Reception we were told they were but we found out the day after it was not the case.One of the beds was with a small curve on the mattress and the other one the spring would stick on your body
Response from Property: Dear Guest,Thank you for staying with us at Hotel Madrid Chamartín, Affiliated by Meliá, and for taking the time to review your experience.We appreciate your positive comments about our breakfast and location. Your feedback on the room condition and bed comfort is noted, and we will address the miscommunication about bed options with our team.We are hoping to welcome you back in the future. All the best.Emilia M., Hotel Madrid Chamartín AbM Team
Magda Gi
Standard Room
Stayed in Feb 2026
Solo traveler
58 reviews
8.5/10
Very good
Posted on Mar 28, 2026
Perfect location, walkinh distance from Chamartin train station.
Response from Property: Dear Ms. Gi,We appreciate your kind words about your stay at Hotel Madrid Chamartín, Affiliated by Meliá and are happy you returned home with great memories of your holiday.We are delighted you found our proximity to Chamartín train station ideal for your travels.Your appreciation for our location, with its ease of access to key transit points, is wonderful to hear.We would be glad to have you return for another memorable stay.Best wishes,Martina P., Hotel Madrid Chamartín, AbM Team
Guest User
Triple Room
Stayed in Sep 2025
Family
6 reviews
7.5/10
Posted on Oct 27, 2025
The location of this hotel is very good, close to the train station, but this hotel is relatively old, especially its bed is very uncomfortable, the breakfast is average.
Response from Property: Dear Guest,Thank you for taking the time to share your review.We're pleased you appreciated our prime location near Chamartín Station, ideal for exploring Madrid.While our partial renovation preserved classic architectural elements, we maintain modern comforts throughout. Standard room mattresses differ from our premium offerings, which feature enhanced sleep systems.Our breakfast buffet offers Mediterranean specialties and gluten-free options, though we regret any expectations not fully met regarding variety.We are hoping to welcome you back in the future. All the best.Caroline P., Voice of Customer Coordinator
Guest User
Standard Room
Stayed in Mar 2026
Business traveler
1 reviews
9.5/10
Amazing
Posted on Apr 3, 2026
Very close to charmatin train station 🚉
That's great
Response from Property: Dear Guest,We appreciate the time you have taken to share your opinion on your recent experience at Hotel Madrid Chamartín, Affiliated by Meliá.We are delighted to hear you appreciated our prime location near Chamartín train station, ideal for seamless travel connections.The convenience of exploring Madrid from our address, with quick access to both local attractions and regional destinations, is indeed a highlight we take pride in offering our guests.We look forward to seeing you again in the future. Best wishes,Martina P.,Hotel Madrid Chamartín, AbM Team
LimBoonHui
Standard Room
Stayed in Apr 2025
Traveling with friends
13 reviews
10/10
Outstanding
Posted on May 27, 2025
good and nice and best location near station! room is clean and breakfast all good
Response from Property: Dear Guest,Thank you for sharing your experience with us.We appreciate your kind words about our excellent location near the train station, which allows easy access to Madrid's main areas. Thank you for acknowledging the cleanliness of our rooms; we maintain high standards to ensure your comfort. Your positive remarks about the breakfast buffet encourage our team to continue providing a diverse and quality selection for our guests.We look forward to welcoming you again soon for another pleasant stay.Caroline P., Voice of Customer Coordinator
KOH TECK FOOK
Standard Room
Stayed in Jun 2025
Couple
6 reviews
10/10
Outstanding
Posted on Jul 20, 2025
The hotel is Clean and the staff’s is very attentive and the morning breakfast lack off variety but taste is good .
Response from Property: Dear guest, Thank you for taking the time to provide your feedback.We are delighted that you found our hotel clean, as we provide daily housekeeping service to maintain high standards. We appreciate your kind words about our attentive staff, who strive to provide excellent service to all our guests.Regarding breakfast variety, while our buffet offers different breads, cold cuts, fruit, pastries and more, we value your feedback on this matter.We are pleased that you enjoyed the quality of our Mediterranean-style breakfast offerings.We hope to have the opportunity of welcoming you back in the future. Best regards,Marina N., Voice of Customer Coordinator
MrWong888
Standard Room
Stayed in Dec 2024
Family
11 reviews
8.5/10
Very good
Posted on Jan 25, 2025
After traveling extensively in China, returning to Spain highlighted some noticeable differences, particularly in Madrid. While the city and its infrastructure may feel a bit outdated compared to other global hubs, the Hotel Madrid Chamartín Affiliated by Meliá was a decent and comfortable place to stay.
The hotel’s location is its strongest feature—it’s directly across from Chamartín Train Station and its adjacent subway station. While the train station and subway facilities are not the most modern or impressive, the convenience of being so close to transportation hubs is a definite plus. The street leading to the hotel is a bit unusual, set on a slope, but it’s manageable.
The room was clean and functional, though slightly dated. The beds were comfortable, albeit with older spring mattresses that could use an upgrade. Despite the slightly worn feel, the room provided a comfortable space to rest after a day of exploring or work.
The standout feature of this hotel was undoubtedly the breakfast. It was absolutely amazing, with a wide variety of fresh and delicious options that catered to different tastes. It was easily the highlight of my stay and set a great tone for the day.
The service was also pleasant and friendly, which is a nice touch, especially given the sometimes lackluster service standards in Spain. The staff were helpful and made the stay more enjoyable.
Overall, while the Hotel Madrid Chamartín Affiliated by Meliá may not be the most modern or luxurious option, it offers good value for its location, a comfortable stay, and an exceptional breakfast. If you’re looking for a convenient and reliable place to stay near Chamartín Station, this hotel is a solid choice.
Response from Property: Dear Joel,Thank you for taking the time to share your comments.It's delightful to hear that you enjoyed the convenience of our location right across from Chamartín Train Station, as well as our commitment to a high service culture through the friendliness and helpfulness of our staff. We're also thrilled that our gastronomic experiences, particularly the breakfast, were a highlight of your stay, offering you a variety of fresh, delicious options to start your day. We acknowledge your feedback regarding the room experience; while our accommodations have been designed with classic functionality in mind, we understand that preferences for modernity may vary. We are constantly evaluating guest feedback as part of our commitment to continuous improvement.We hope to have the opportunity of welcoming you back in the future. Best regards,Laura López, Voice of Customer Coordinator
Anonymous User
Standard Room
Stayed in Feb 2024
Business traveler
2 reviews
8.0/10
Very good
Posted on Mar 26, 2024
Great location, clean room. Breakfast was good at the hotel but the packed one is a bit weak.
Response from Property: Dear Guest,We'd like to thank you for taking the time to review your experience.We are delighted to hear that you found our location convenient and our rooms clean, ensuring a comfortable room experience. It is also great to know that you enjoyed the gastronomic experiences we offer with our buffet breakfast. However, it seems our packed breakfast did not meet your expectations. While we strive to provide quality and convenience, especially for our guests on the go, we will take your feedback into consideration as we continually work to enhance our service culture.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator
Guest User
Standard Room
Stayed in Apr 2023
Solo traveler
11 reviews
7.5/10
Posted on Jun 5, 2023
Convenient location if you need to stay close to the Station but the beds are old and no so comfortable and clean
Response from Property: Dear Mr. Guest,Thank you for sharing your feedback.We are delighted that our location was perfect for your needs. However, we are sorry that not all aspects of your stay met your expectations. We do carry out maintenance whenever necessary to keep our rooms up to date. However, we have noted your comment to be reviewed.We do try to maintain our high standards and are sorry that you experienced anything less during your time with us. Please do not hesitate in making us aware of any issues so that we may have these addressed at the time.We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator
Guest User
Standard Room
Stayed in Feb 2026
Couple
1 reviews
10/10
Outstanding
Posted on Apr 2, 2026
Very convenient hotel near the train station. Excellent service. Very friendly staff. Since we had an early checkout, they prepared a super-large picnic breakfast for us.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at the Hotel Madrid Chamartín, Affiliated by Meliá, and for sharing your thoughts with us. We're delighted that you appreciated our convenient location near the train station, a key feature for those seeking comfortable travel. Our team is always available to provide attentive and personalized service, as demonstrated by the picnic breakfast prepared for your early check-out. The quality and abundance of our breakfast, including our take-away options, reflect the attention we pay to every detail to ensure our guests' day starts well. We look forward to welcoming you again to the Hotel Madrid Chamartín, Affiliated by Meliá, and send you our warmest regards. Martina P., Hotel Madrid Chamartín, AbM Team
Guest User
Standard Room
Stayed in Feb 2026
Solo traveler
4 reviews
7.0/10
Posted on Mar 14, 2026
It serves its purpose of being close to the train station. But since I booked with little advance notice, it ended up being more expensive than it should have been. The breakfast is nice.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your feedback after your recent stay at the Hotel Madrid Chamartín, Affiliated by Meliá. We are pleased that the location near the train station contributed to your comfort. We appreciate your comment about the pleasant breakfast and prioritize varied options to start the day well. We understand your observation about the cost due to booking with little advance notice. Rates may vary depending on demand and availability. We hope you can return soon. Sincerely, Martina P., Hotel Madrid Chamartín, AbM Team
Guest User
Standard Room
Stayed in Jul 2025
Couple
3 reviews
9.5/10
Amazing
Posted on Sep 1, 2025
It was great because it was very close to the Chamartín line and away from the noise and dust of the construction work at Chamartín Station. The breakfast was very good, and there was always something for everyone, so you didn't want for anything. The buffet was very good, and one of the receptionists was especially friendly. The pool was great, and the rooms were very comfortable. Plus, the windows closed very well. We both think we'll definitely stay here again. We didn't know the default reservation was for just one person... so we had to pay an extra fee once we arrived.
Original textTranslated by Google
Response from Property: Hello! Thank you for your kind review. We are pleased to know that you appreciated our privileged location near Chamartín station, ideal for getting around Madrid while avoiding construction zones. Our team is proud to offer a varied buffet breakfast that changes its options daily. Regarding the supplement applied, our reservation system clearly shows the configuration for one person as the default option, according to our transparency policy published on all platforms. We are pleased to know that you enjoyed our outdoor pool available during the summer season and appreciated the soundproofing of the double-glazed windows in our renovated rooms. Best regards, Lara D., Voice of Customer Coordinator
Guest User
Standard Room
Stayed in Dec 2025
Family
2 reviews
10/10
Outstanding
Posted on Jan 27, 2026
This is my second stay. It's right next to the train station, which is really convenient. The subway and train stations are within walking distance, and the Uber parking spot is downstairs to the left. The breakfast is very good and plentiful.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your positive review of our hotel! We are delighted to learn that you appreciated our excellent location near the train and subway stations, making it an ideal starting point for both business trips and city exploration. The sumptuous buffet breakfast was a welcome start to your day and a source of great satisfaction for our food and beverage team. Your trust in choosing us twice as your travel destination is truly inspiring. We sincerely look forward to your next visit and wish you all the best! Emilia M., Voice of Customer Coordinator