Oakwood Makati Avenue

when you arrive at the hotel in a car you are met with a 45 degree ramp, then about 20 steps, a small entrance with a reception that always seems busy. Staff are like robots dont expect a friendly smile! The room was dirty, the carpet had many stains even the bedsheets had stains!!..yes in such a high priced hotel really bad. ON the 27th floor you night as well been on the street, its loud, its noisy its constant everything from traffic to club music and people shouting!! So if your looking for a nice relaxing welcoming hotel forget it. Enjoy the pics!! Parking!!!..ill say this takes 30 mins and its challenge and under another hotel..say no more

Please check room condition upon check-in — several issues during my stay I would like to share my personal experience to help future travellers be better prepared. During checkout, I was informed of an alleged scratch on the TV screen. However, I was not shown any evidence linking the damage to my stay. Because of this, I strongly recommend that future guests take photos of the room when checking in to avoid any misunderstandings. Throughout my stay, I also faced several inconveniences: The Wi-Fi connection was unstable, which made it difficult for me to work. The electronic cooking stove was not functioning, so I couldn’t cook. The washing machine could wash but could not dry, which made laundry inconvenient. My room card stopped working multiple times, and I had to return to the lobby for reactivation. I was informed that external guests were not allowed in the room, which I was not aware of beforehand. The breakfast selection was the same every day, with portions running out between around 9:30–10:00am. These were my personal observations during the stay. I hope this review helps future travellers prepare and provides feedback that may assist the hotel in improving guest experience. P.S. Worst Staying Experience Ever

I love the spaciousness of the hotel an the attached onsen facilities. However, breakfast selection can be improved.

Nice room, provided basic amenities and facilities are also available at hotel

Nice hotel for the price if you don't mind being in a neighborhood full of people. Can get very loud.

They’re improving. The reception staff are very friendly, but they call even when “Do Not Disturb” is on, asking if you need towels they should respect it and not call. The area is very noisy motorbikes and jeepneys are the main issue, not the clubs. If you like a lively area with restaurants and nightlife, the location is great. If you want peace and quiet, I don’t recommend it. The rooms are spacious, and the bathroom is good.

I don’t usually leave negative reviews but this place was a slight disappoint more than a pleasant surprise… I’ll start with the pros; staff are super great, attentive and extremely friendly, I have zero faults for them. The location is pretty good if you want to be in the middle of the mayhem, and the included sauna and onsen was a nice touch. Room was generally very clean and bed was comfy , standard hotel quality. The cons… this feels like the most dated Oakwood I’ve stayed in, and for the price per night you can get a really decent Airbnb apartment instead. The balcony door doesn’t seal properly so you can still hear the madness of the city even on the 20th floor, the air con is old and battered and sounds like a chainsaw for a few minutes every time it kicks into action. The suite comes with a bath , yet the water doesn’t get hot enough to actually have one. The bath/shower design itself is the most ridiculous design - every time you shower the water pools around the edge of the bath with nowhere to drain , and then when you open the shower door to get out all that pooled water splashes out and fills the bathroom floor… really stupid design and it meant my bathroom was just a flooded mess the whole stay. Overall, in my mind it wasn’t worth the money- I’ve stayed in much better, modern and more established Airbnbs in the city but wanted to give premium hotels a try… will stick to Airbnbs !

Advantages if you are a night life person as located in entertainment area, dis-advantages GRAB will drop you at the main road of IM Hotel instead turn in the small street og Oakwood Hotel, Rooms were Great facilities however free drinking water u need to go to Lift area to get it, as no bottle water in room provided, great room is a plus and roof top Bar view as well, 6.30 am went for BF only 5 guest and main dish variety selection were good as u are having Lunch menu however all were cold no one checking and service staff were gathering talking if you stay in other Oakwood property this kind of situation will never happens, Bakery corner very poor selection, I would said FNB no supervision, hope there will be better improvements after reading feedback as to built up Oakwood reputations spent so many years and efforts.